"Amazing support from JD Furniture "

I recently purchased a product from JD Furniture through Amazon. Unfortunately, several months after the purchase, we discovered that one of the doors was broken when we finally went to install it. While trying to contact them through Amazon, I couldn't find an easy solution, so I reached out to them directly via email after finding their contact info through Google.

From the very first email, their team was incredibly responsive and helpful. I was fully prepared to pay for the replacement, but to my surprise, they were kind enough to send a new door at no charge. Within two days, they had completely resolved the issue, and I was amazed by how quick and seamless the entire process was.

JD Furniture went above and beyond in terms of customer service. Their quick response, willingness to help, and genuine kindness were beyond what I expected. I highly recommend them for not only their quality products but also their outstanding customer support. It was truly a pleasure doing business with them!

"Not even worth the 1 star"

Not even worth the 1 star. Avoid this company - ordered a bamboo bistro set and the damage to the item was a joke. Stool legs were bent and so scratched, bamboo had come away from the top table. No communication from them re a refund or return. Item definitely not as described - I’ll say it again, avoid these cowboys!

"Good quality home and garden furniture"

Good quality home and garden furniture. And amazing customer service. Thank you

"Great Quality "

Great quality furniture, no problems with assembly. Delivery was fast and efficient.

"Wrong item received and I can’t get…"

Wrong item received and I can’t get through to anyone to help rectify the problem.

"Not a proper kitchen unit"

These are non standard depth units , only 445 mm which means standard worktop has a huge overhang. The solution of pulling the unit away from the wall means a frame has to be made for fixing and the end panels have a gap the the rear. I have fitted many kitchens and the way these are constructed reminded me of flatpacks from the 1970's. No secret screws with cam mechanism but screws through the side with cover caps. This is the worst, so called,kitchen

"The packing had obviously been opened."

The packing had obviously been opened.
It was a in a terrible state. I'm wondering if the extendable Spear and Jackson chainsaw was a refurbished one. It does not cut very well - I thought the chain was blunt. Bit disappointed.

"Super company "

Great communication listen to my requests handled everything first class dealt with all my enquirys fast delivery will use again and pass onto family and friends , thankyou

"Brilliant service"

Brilliant service, great price and super fast delivery

"DO NOT ORDER!"

DO NOT ORDER!! Ordered sons bed from these. Parts missing when supposedly been checked. Wrong parts included. Customer service is disgusting and not bothered that have to pay to rectify all the mistakes. Would be less hassle and stress to build bed from scratch in first place