"Quick Delivery , Helpful Staff"

Purchased a new microwave in-store on monday , delivery was due saturday , received a phone call midweek and microwave was delivered early to my front door on thursday . Great service again .

"Possible scam "

Possible scam ! I ordered a pushchair that was advertised at 80% off I thought it would be too good to be true mans turns out it is. Payment came from my card and all they did was to send me bk to the page to place the order again. No confirmation email or anything. So this website as I presumed before is not legit!

"Spoke to a very helpful lady today in…"

Spoke to a very helpful lady today in your customer service. My issue was immediately resolved. I was provided with excellent customer service.

"Bought, Return, Refund, No Fuss"

I bought a vax steam cleaner that was promptly delivered. Unfortunately it was faulty and wouldn’t steam. As soon as Gerald Giles were informed (Shani) organised for the machine to be returned and after a few days I was fully refunded. I would use this company again as they are straight forward to deal with especially when something goes wrong, and their aren’t that many companies you can say that about!

"Great products "

Great products at highly competitive pricing. Delivery on time. Would use again.

"Amazing customer service"

Amazing customer service. I ordered a vacuum cleaner and was advised within minutes that it had been despatched i was happily using this product the following afternoon.
Would definitely recommend and will definitely order from this retailer again .

"1st time I have purchased one of the…"

1st time I have purchased one of the numatic hoovers, GVE370 WET AND DRY. used it 3 times and suddenly it stopped working,
I rang GERALD GILES Norwich to ask for help but I was told to ring Numatic UK as i was out of warranty by 1 day, (lost out on warranty by 1 day due to leap year, having an extra day this year.)
NUMATIC UK said the product was 3 years old going by the serial number so I was told to go back to the seller (GERALD GILES Norwich)
After sending plenty of emails and telephone calls I got nowhere with any of the 2 parties.
£243 wasted therefore will not BUY or RECOMMEND any of their products again.
I had offered that i did not want a refund or full unit being replaced, only the faulty part,
Plus I had offered to pay the shipping costs from my pocket but I was denied.

"Very impressed "

First time order. Amazing price. Tracking notified in minutes and delivered within hours rather than days. Very impressed.

"Excellent service"

Excellent product, advice and service . Delivery on time and efficiently carried out especially when I had to change the date and time last minute .Would have no hesitation in recommending Gerald Giles and their stsff

"Excellent Service - Very Pleased"

I was looking to buy a new Dyson hoover and saw an advert come up for Gerald Giles with an excellent price for the model I wanted. I'd never heard of them before and was a little wary as it was a lot cheaper than elsewhere. I saw the reviews though and ordered it and it was brilliant - the hoover came the next day, all in perfect order and I'm delighted with it and the price. Very good service and would certainly recommend!