"Very happy to recommend Cimexine.com…"

Very happy to recommend Cimexine.com for heat treatment work. I’d had a problem with these blighters for over a year and they were driving me mad – I was literally losing sleep and after three failed insecticide sprays was losing the will…. Cimexine came highly recommended to me by a friend who had also had bed bugs in the last year. The head office team were incredibly helpful and patient with me. I took ages to decide – it is expensive. There was no pressure to book – just good information. The six-month guarantee and the fact that the process kills the eggs as well as the insects and could treat all my clothes and books were what swung things for me. One the day the trained technicians were the height of professionalism and helped me with parts of the prep I hadn’t been able to do. I had to leave the property for the day but that was all explained in advance. It’s now three weeks since the treatment and I have no more bites and seen no more bed bugs so it’s pretty clear that this is a highly effective approach to a nightmare insect and I although I wouldn’t wish bed bugs on anyone, if you are unlucky enough to get them I would recommend Cimexine/British Bug Control without hesitation

"Great from start to finish - definitely recommend this company!"

I rang around a variety of companies that offer heat treatments for bed bugs and when i called British Bug Control, they were, by far, the most professional, helpful and knowledgeable company i spoke to, plus they also offered the longest guarantee period.

The booking process was simple, and the staff bent over backwards to answer all my questions. I was even able to talk to the operations manager over the weekend before my treatment about some of the preparation i needed to do, as well as check about a couple of items that were very delicate, to make sure they wouldn't be damaged through the heating process.

I hadn't realised initially how expensive the heat treatments were, but British Bug Control explained how the treatment worked in great detail which made it clear why the treatment costs more than other types, and also why it is so effective in getting rid of the bugs. They also explained to me the different ways that "heat treatments" are sold, and that several companies that claim to do heat treatments use "pods" rather than heating the entire room, and even worse, others use normal fan heaters that plug into the mains of the house - if that were to work, i'd have done that ages ago!!

When the guys arrived to carry out the treatment, it was clear that the work being done was going to be very professional with heaters that had been specially designed for this work. The guys explained to me that they would be using these heaters to circulate very hot dry air around the rooms over several hours. Everything they told me on the day was exactly how the office had explained everything would go - i couldn't be happier!

If you are thinking of booking a heat treatment, make sure you do your research properly. Check the equipment that is going to be used to make sure you are getting a proper treatment, and make sure they are members of the British Pest Control Association like British Bug Control are.

Thank you British Bug Control - if I have any more problems, i will definitely call you!

"prompt and informed delivery"

prompt and informed delivery

"Excellent"

Excellent – no reservations, I would recommend this company to anyone.

"The best thing about purchasing from…"

The best thing about purchasing from Cimexine was the incredibly helpful person I spoke to twice about my situation before buying. A fountain of knowledge - I am extremely grateful for his time and patience.

The encasement itself seems of very good quality though in the end we aren't dealing with bedbugs. However, it's still great to feel there's a barrier between us and anything in our mattress. Plus it will protect a new mattress when we decide to get one.

"Fantastic"

Friendly..punctual...very informative...very happy with service I have received

"tackling the rise of the bed bugs"

after waking up with bites on my arms for weeks and not knowing what they were from. I dropped something down the back of my bed and lifted up the mattress to discover in utter despair that I had BED BUGS!! I felt disgusting and panicked searching everywhere I could for anymore hiding around my bedroom. after not seeing anymore signs that they were hiding in other places and they were just in my divan bed base and mattress I ordered a base encasement, threw away bedding and waited for it to arrive. when it came I was astounded by the quality of the encasement and how well it fitted. it cut down instantly on the bites and I saw 4 bugs after putting it on (I think they fell off whilst encasing my divan base) and now nothing! no more blood smears on bedding, no more bites and piece of mind that I can sleep soundly and not let the bed bugs bite! if you are looking for a great quality encasement then look no further than this company. they do exactly what they say and I would recommend them and their products to anyone suffering with a bed bug infestation.

"Prevention rather than cure"

Excellent knowledgeable staff Gary was amazing would highly recommend

"Shoddy product, poorly made zips."

Shoddy product. The mattress encasement fitted perfectly however the zip is useless! For the amount of money I've spent I expect to get a working zip but the zips used for the mattress encasement are just flimsy and not up to the job. As I've pulled the zip along to close the encasement it opens up behind it. Emailed them about getting a refund but got no response.

"Great product"

Great product, lovely and soft and fit perfectly.