"Non hanno scritto mio civico sul pacco"

Non hanno scritto mio civico, perciò GLS ha mandato indietro il mio pacco

"Der Kundenservice antwortet nicht"

Der Kundenservice antwortet nicht

"Worst customer service ever! "

I placed my order on December 3rd, and after two weeks, I am still waiting for the majority of the items to arrive. The items are being shipped separately, and no tracking links were provided initially. Today, I called to request tracking information, and the links they gave me make it seem like my order hasn’t even been shipped properly yet.

What’s worse is that on their website, they state that delivery can take up to 2-4 business days, which is clearly misleading. I’ve waited far longer than that without any clear updates.

Unfortunately, I feel there is no interest in resolving this issue. Considering how expensive the stroller is, this level of service is completely unacceptable. With my baby on the way, I find myself without a stroller, which is extremely frustrating. Looking back, I will never buy from this brand again

"Pre order Joolz organiser op joolz zelf…"

Pre order Joolz organiser op joolz zelf besteld. Vervolgens wordt er meedere malen uit gesteld van het artikel. Daarbij kan er volgens joolz zelfs geen compensatie worden gegeven. Maar je mag wel een hoop betalen. Helaas ben ik dit niet gewend van joolz zelf!! Erg jammer probleem steeds niet op gelost.

"Would not accept my new customer…"

Would not accept my new customer discount which was very disappointing…..adding a shipping address was unacceptably challenging; it just wanted to do its own thing which was incorrect!

"Joolz Day 5"

We have purchased a Joolz Day 5 just a few months ago and are already on our third broken frame. The front brake on the right side just breaks on the first few uses, it’s incredible. I’ve just got the third frame from Joolz (because they have to replace the whole frame with the broken front brake, very sustainable indeed) and haven’t even mounted it, just tested the front brakes and it broke. Extremely disappointed in the quality, which is a pity, because the seat is fantastic and our baby loves it. What could is also poorly designed is the folding mechanism, you need a full 4 hands if you want to handle the baby and fold/unfold the stroller. The extending rod is also not the most reliable, it keeps loosing its position and extends and retracts depending on the direction it’s being pulled. Folding with the seat facing rearwards is also not possible, so when you baby is still to little to seat front facing, you have to keep rotating the seat before folding, a real nightmare. Overall, I very much regret spending the money on this stroller.

"Joolz Geo3"

Vi älskar vår Joolz Geo3. Vagnen håller hög kvalité och är en perfekt syskonvagn eller shopping/utflyktsvagn om man behöver gott om plats! Vi älskar selen, den stora suffletten och vädringen i sittdelen.

Vi hade önskat något bättre fjädring och att man kunde ha båda barnen vända mot sig för att vara en ultimat terrängvagn. Rekommenderar Joolz till alla som är ute efter en barnvagn.

"É una delle poche pagine dove non hai…"

É una delle poche pagine dove non hai un welcome discount, o un newsletter subscriber discount.

"Super blij met onze prachtige Day5"

Super blij met onze prachtige Day5. Snel geleverd, met alle accessories. Hij rijdt heerlijk en is gemakkelijk te verstellen in hoogte voor mijn lange man. Ook heel blij met hoe gemakkelijk hij in- en uitklapt, toch wel fijn als je met je kleintje staat. Ons ventje ligt er heerlijk in en hebben hem al meermaals als bedje kunnen gebruiken terwijl we even van huis waren.

"Llevo más de 10 días esperando el…"

Llevo más de 10 días esperando el pedido y nada. Mando mails para preguntar que está pasando y nadie responde. No hay ningún teléfono de contacto al que se pueda llamar o un chat para hablar en directo. Vergonzoso.