"Claim on critical illness cover "

I took out life insurance with critical illness cover a few years back and had to claim under critical illness recently. The communication was excellent from the day I emailed them. I received regular updates and rapid replies to all my queries. Would definitely recommend.

"Stolen my money"

Stolen my money. Cancelled the policy and still charged me for the full month of not having a policy. Their customer service is a joke.

"I have called up 4/5 times in the past…"

I have called up 4/5 times in the past 2 months for updates on my dads life insurance, couple of the people that worked their was really unprofessional and disrespectful to me and my dads passing. The last call I had was with Nel, she was the sweetest person, very empathetic, attentive and making sure I was happy with everything before ending the call. If you were to call this company for insurance make sure you speak to Nel for the best results. Thank you for the amazing customer service! She deserves a pay rise or commission for her amazing work!

"David was a great support guy"

David was a great support guy. Made everything work.

"Abdul was very helpful"

Abdul made taking out life insurance simple and straightforward. he answered any questions and was happy to help. Great Job Abdul

"Marian D is great"

Marian D is great, he was very understanding on the phone and helped me sign up to my life insurance policy

"Policy Changes are a breeze"

Spoke to Lisa today who talked me through everything I needed to know, very knowlegable on policies and all the extras that come with the policy. Supoer freidndly too!
Highly recomended

"Irritating"

They acquire phone numbers from an unknown source and attempt cold-calling. They called too many times. I told them to stop calling me but they didn’t remove my number from their contact list. This is irritating.

"Abdul was brilliant"

Abdul was brilliant, 5 stars to him.
Rating 4 stars because he had to fix a previous mistake by someone else which is annoying, I had 2 policies at the same time. But Abdul was great, an excellent example of customer service

"Stuart has been very helpful and…"

Stuart has been very helpful and knowledgeable. Helped me ste up the insurance in no time