"Abdul Ahad was very helpful answered…"

Abdul Ahad was very helpful answered all my questions.

"Abdul Ahad"

Abdul Ahad

He was incredibly helpful in finding me an amazing package and very knowledgeable. May Allah reward you.

"Umrah private tour"

We booked umrah private tour with Haq travels and Abdul Ahad took it to the next level by providing an exceptional customer service and ensuring a tailor made package is provided to suit my parents’s need. I highly recommend Abdul Ahad for his great customer service. THANK YOU Abdul Ahad for making my family’s umrah a memorable one.

"Totally disgusting travel agent"

Totally disgusting travel agent, horrible customer service. I wouldn't recommend anyone. From hotel booking to makkah hotel, Madina hotel, Jeddah airport taxi everywhere they made my journey nightmare even they didn't give me the ajwa dates which they advertised. Whenever I complained about their mistakes, straightaway they always blame customer and there are no apologies or sorry in their customer service.
Once you paid your initial deposit they will alter your hotel booking with some excuse. I paid for ground transfer for four persons but in Jeddah airport they sent a small car where I couldn't put my luggages in Car so, I had to carry bags on my lap in the front seat and one bag in the back seat so there were no space for my daughter. When I asked taxi driver why you give me small taxi, he said your agent said us. They gave me hotel voucher without confirmation number so my guest who arrived before me at makkah hotel had to stay another hotel when I called for confirmation code they answered me it's not their mistakes. When I arrived at Madina hotel. receptionist said one of my rooms booking was cancelled 2 weeks ago. Again I had to wait at the reception and called them for confirmation code fortunately it was afternoon in the UK time otherwise I would have been without room. I Asked them why you cancelled the booking similar answer it's not their mistakes. Finally I contacted for dates farm tour they said me It will be next day someone will contact with me but nobody called me two days rather I called many times to get the visit time. Last day morning I went to dates farm but at the farm they said agent didn't tell them about free ajwa dates for visitors. So I called them again but that time it was morning in the UK so they responded me late I left farm without dates they said me someone will give me dates before I leave. So I didn't buy any ajwa dates from Saudi at all. After arriving UK I called them for 5kg dates but they said it's not their fault I have to wait one month for dates. I talked to their manager who said me dates would be sent to my home address. I asked what day they will send it? No answer Now they don't reply my messages or call.

"Got the visa on time"

Got the visa on time, the people are very good and done things properly had no problem kept me up to date.

"Everything was perfectly organised"

Everything was perfectly organised!
Our umrah was magical Masha Allah and we didn’t waste time because everything was done by Abdullah from HAQ TRAVELS.
I recommend to contact him for your umrah package (020 3920 9954.)
The hotels room was very nice and exactly how I wanted. All the transportation was organised by HAQ TRAVELS , the drivers were really professional and efficient.
No stress just enjoy your umrah .
Jazakallah

"Booked our Umrah with Zayn and…"

Booked our Umrah with Zayn and everything went well Alhamdulillah had a little issue but was resolved. Would highly recommend

"Yes it was great experience with this…"

Yes it was great experience with this company they offered me great prices and great trip. I am highly recommend to everyone.

"Areeba has redefined our Umrah…"

Areeba has redefined our Umrah experience with her expertise. Her meticulous planning, deep understanding of cultural nuances, and commitment to excellence have made our pilgrimage truly special. Areeba's dedication to crafting meaningful journeys is unmatched. Highly recommend her for an enriching and spiritual travel adventure

"Umrah package - Dec 2023"

I booked my Umrah package with Haq Travels. They gave me a good package at a good price. My package included transport which was very convenient and the transport service were very good, and they would sort out our transport ASAP. My booking was dealt by Faizan (020 3890 3932), who was very helpful throughout the process.