"Customer service"

Great support service, quick response and always there to help

"There is no way the positive reviews of…"

There is no way the positive reviews of this company are legitimate. They have unreachable support, their live chat is a chat bot. When you finally reach someone they are impossible to deal with, provide no information and transfer you to all different levels of support until they disconnect you. This is all before actually needing their help in an emergency. Look elsewhere.

"The support team’s quick response to…"

The support team’s quick response to requests and professional demeanor in all situations leave you smiling and feeling grateful.

"WHC.ca has looked after my domains since 2007"

WHC.ca has looked after my domain names since 2007!!!! "The key to success is consistency.” WHC.ca has shown consistency. any time i call for help, i get consistency,you are blessed having people like Stephan.
inshallah

"Awesome service as alwas"

Hi. I was having an issue with my website so I went on the online chat and spoke with tech support agent Oliver R.

I told him the problem I was having, and he was really helpful, as ALL your agents are. 20 stars

Thank you for all your help, Web Hosting Canada. You will never lose me as your customer. :)

Eric V.

"Shitty practices for renewals"

This company have horrible practices for the renewals of the services they will charge you automatically that too 5 days before the renewal. Moreover, without your explicit consent they will save your credit card details. I would suggest not use their services ever if you value your money. There customer service response are not helpful at all, they just try to move you from one department to another

Edit: I did receive the refund, but only after raising multiple tickets and repeatedly asking questions that should’ve been answered upfront. It felt like key information was being deliberately obscured by using vague terms like “if eligible.”

Instead of providing generic responses, support replies should be tailored to address the specific concerns and needs of the customer. That’s a major piece of feedback from me. The lack of clarity and being directed to check with different departments were the main reasons for my review and rating.

"Service excellent comme à l'habitude"

Service excellent comme à l'habitude. Cette fois, en raison de la nature du problème, j'ai dû contacter le service technique par téléphone, et tout s'est déroulé rapidement et avec courtoisie. Merci WHC!

"Le meilleur service clients"

Le meilleur service clients que j'ai jamais vu, un immense merci à l'équipe pour leur réactivité et leur efficacité !

"Unhelpful Support from Jerry - Weeks of Delays and Exceptionally Disappointing"

My experience with Jerry has been incredibly frustrating. Despite clearly outlining my request from the beginning, he intentionally ignored it in every single email, repeatedly redirecting me toward a more expensive service I explicitly said I didn’t need.

This dragged out what should’ve been a simple account consolidation for over three weeks, forcing me to keep 5 hosting plans on monthly contracts longer than necessary — and ultimately renew one of them for a full year just to maintain service. I’ve never had a support request take more than 24–48 hours with WHC, until now.

This is the kind of service that genuinely makes you consider moving hosts — something I never would’ve imagined saying before this. But after this experience, I’ve started looking.

"Easy access to help"

Easy access to help, professional and courteous service, easily rectified problem.