"Modern called me seeking to offer…"

Modern called me seeking to offer shutter services. I said, sure come on over. They measured. I advised them install would be in the summer or autumn not now then waited for the quote. They didn't send one. Now, I am told, their model is to quote high, offer discounts and then pressure close. They had no op to do that and so, I gather they didn't see any point in quoting. I wouldn't waste your time with this company.

"Modern Group have installed 2 blinds in…"

Modern Group have installed 2 blinds in our alfresco 3 weeks ago, I do recommend them for their professional approach and service provided, John the installer was very professional and friendly, we are very happy with the service we received. see attached photos.
Gamil Baddour 0413 403 545

"Modern Plantation Shutters get a 5 STAR rating "

Had Modern quote and supply Plantation Shutters and from start to finish the whole experience was outstanding. The sales person was knowledgeable and very professional, the installer quick and efficient and cleaned up after himself, highly recommended.

"Scam phone call"

Scam phone call. Asked how he got my number and he hung up after reading from a script trying to say he wanted my house on display 😅 very sad

"Don't waste your time getting a quote…"

Don't waste your time getting a quote from this group. Unless you are immune to hard sell tactics and like a laugh, avoid as the process is quite uncomfortable. I don't normally review unless I actually purchase a product, however, I think this is necessary to help buyers avoid what happened to me. I am a strong independent woman and I almost fell prey to these tactics.

I had the WA representative arrive at my house for a measure and quote, what should be an hour maximum turned into 2.5hrs of hard sell. No physical written quote at the end and a stream of sales pitches like, only available now, 50% discount, the requirement to advertise for them with a sign out front for 16 weeks to get the 'discount' and a constant hard sell, including a call to his 'boss' to get a further discount, to buy what looks like a decent product, but is overpriced for what it is, in fact double the price of competitors quotes. They are Australian made and that is worth something but not double the price.

I was not financially in a position to spend 12K on blinds, my budget was half that, and the hard sell almost had me signing up using a payment plan which thankfully needed paperwork from me that I did not have time to do at the time and said I would do later. My get out of free jail card, thank goodness.

I had difficulty getting the salesman to leave and I was made to feel very uncomfortable for expressing my concern at investing so much money. He kept saying, I hear you, but he didn't, he was after a sale and had no qualms about signing me up for something I was obviously not comfortable with. I live in a nice but simple home, not in the prestige suburbs in a multimillion dollar house and this kind of expense would have been over capitalising.

Please save yourself the stress and 3 hours of your time that you will never get back, and avoid this company. There are plenty of other providers for plantation shutters, many offering good quality products, decent salesmen who know their product and offer a quote without the hard sell.

"Ecostar is a company I will never…"

Ecostar is a company I will never recommend anyone to deal with customer service is always unavailable never returned my calls. I had my foundation done and there were several things that were not completed fail to follow their own guidelines and scope of work. I still haven't received my warranty for the work completed they ruined my flower bed and was really anxious to show me company is not responsible for the damage this was negligence on thier behalf they threw dirt and rocks
on top of my plants and destroyed them. I hope no one has to experience what I experience with this company. Watch out!

"They were all good until I enquired…"

They were all good until I enquired about the loyalty rewards , was horrible they never gave me any answer back after I referred them to two friends of mine .. I called them several times and the customer service was shocking . I never refer them to anyone I know !!!!

"Plantation shutter very poor quality"

I have my whole house windows (8 in all) installed with plantation shutter in Jan 2022 and was told that they were all made and manufactured in Australia. Since I want Australian made product because I know that they will be of high quality and standard, I agreed to purchase them after I was given a discount due to New Year sale. The sales person and the installer were all nice and professional. When it was installed, I noticed that the window flaps were not in uniformed when closing. I was told that they would align later after sometime after closing and opening them on a regular basis because the one that I purchased has no handle. The salesman recommended it because I was told that once a handle is broken, the window shutter will no longer close properly. After several months, I called up the installer who told me to call the Service Department but to no avail. Last call made was Sep 2023. I would even response to some of your offer in email and even attached a sample picture but to no avail. So I said to myself, I will never ever recommend your Company to anybody until my problem is fixed.

"Company with fairy tail!"

Guy came to give us a quote, sounds alright ... then how much are we going to pay mr? mmm about 8 thousands plus .. what? for 2 blinds in the alfro! what's the quality? poor dotted plastic material ... 8 thousands !!! oh yeah as I give you the free upgrade ! oh really ... what a w*nker! and I will give you discount so it will be 7 thousands plus .... thats a good offer w*nker , can you send me the quote mr w*nker, oh no ... it has to be today otherwise I will send the quote for ten thousands ! I must hurry up mr w*nker to take this w*nky offer or i will lose ! .... but hold ... what will happen if you take the money and ran away? who are you exactly? what will happen if your w*nking company collapse tonight? oh no ... we are a big company in w*nking! oh right ... I missed this big w*nk then ... send me the quote so I can identify you and trace your IP mr w*nker ... but seems mr w*nker ran away, holding his tail between his butt! fairy tail!

"Sales people are bullies"

I called on the back of their 40% sales promotion. Woman I spoke to on the phone was lovely. That’s where it ended. Sales person was rude to the point of treating me like I knew nothing about my own home. He then did his little calculations and it was nearly double all other quotes. Then came the discount which brought it closer to others. He said I could also get the finance with no background or credit checks for a total cost of $90 on 36 months. I told him I wasn’t making a decision that day. So he did the fake call to his boss - I wasn’t budging. He even said he would wait around the corner until I made a decision. At that point I asked him to leave. Reading other reviews this seems to be a common practice with this company - terrible!