Fenton

Shopping & Fashion
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523 reviews
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Customer Reviews about

Fenton

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Paula Kothmann

5.00/5.00

"After 7 years of searching for the perfect ruby..."

I had been looking for a largish square-cut ruby for about 7 years. I thought that I had found one in NYC, but it turned out to be mostly glass!

On a trip to London last summer (I'm from USA), I spent several hours in Hatton Garden looking for a ruby. Nothing was quite right. Then, I found Fenton's website and saw the perfect stone. It was easy to make an appointment online, and the staff was wonderful. They sized it for me and shipped it very soon. They even inscribed it "London 2024," so it's a precious reminder of that trip. I was able to split payments over several months without interest.

I love London so much I'm moving there part time. I hope to be a regular at Fenton's!


06/03/2025

Jacob Ward

5.00/5.00

"5* easy and helpful "

Fenton, Allegra and team were extremely helpful throughout my process of buying an engagement ring. I had a rough idea of what I wanted and they did a great job at bringing the ideas to life and giving me multiple options. Very responsive over email and made what could be a very stressful process, very much not. Wouldn't hesitate to recommend. The resizing process was quick and easy also!

19/02/2025

Andy Hounslow

5.00/5.00

"Great experience"

Bought a beautiful engagement ring from Fenton and Ingrid from their concierge service was very helpful throughout. Highly recommended

19/01/2025

Benedict

5.00/5.00

"Great communication"

Great communication, value for money, couldn’t ask for better

06/12/2024

Sam

5.00/5.00

"Thank you to all the team at Fenton for…"

Thank you to all the team at Fenton for their guidance, prompt communication and enthusiasm. The earrings are beautiful and very much appreciated.

03/12/2024

Alex

5.00/5.00

"Excellent "

I have bought 4 rings from Fenton over the last few years. Every time the service has been personal, responsive and overwhelmingly helpful. No sale is pushed onto you and the product is of such high quality. Would thoroughly recommend for anyone thinking about purchasing any piece of jewellery!

21/11/2024

Alex Vickers

5.00/5.00

"Thank you so much! 11/10"

I have brought my, now, finances engagement ring from Fenton and the whole process has been incredible. I’m quite nervous when it comes to this kind of thing and I have something so specific that I wanted for the ring.

I spoke with Mia, who I can’t thank enough, and she went though all the options, I was able to supply references for rings I liked and aspects I wanted to bring through for the ring. Any questions I had she was right there to answer and gave me reassurance in areas I wasn’t sure on.

The process of getting the ring as well was incredible. For me, it really was a massive extra for feeling involved. They allowed me to be part of the stone selection, sending across different options for me to then choose from to get it just perfect.

Having proposed now, my other half absolutely loves the ring and couldn’t be happier with it! She’s doesn’t want to leave it or take it off! The ring also came with certificates and details on the stones etc which she loves to know more about it, the extra touches just made it all amazing.

Really can’t thank the team enough but a big extra thanks to Mia, I would recommend to everyone I know ☺️

13/11/2024

James Ferguson

5.00/5.00

"Incredible service and quality"

From start to finish the team at Fenton were amazing. We attended an initial pop-up event in Edinburgh and from then on they could not have been more helpful throughout the process. Special mentions to Smile, Allegra and Amelia, they made such an important purchase and moment seamless and stress free. The ring itself is stunning and has received so many compliments. Even when needing re-sized slightly the process was easy and was kept updated throughout. Can't recommend Fenton enough.

04/11/2024

James M

5.00/5.00

"Had a lovely experience with purchasing…"

Had a lovely experience with purchasing an engagement ring with Fenton from start to finish - would definitely recommend.

29/10/2024

Joe Benson

5.00/5.00

"Amazing from start to finish!"

Amazing from start to finish!

So helpful, always available to answer questions and most importantly beautiful rings and quality.

28/10/2024
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