"Amazing service and great quality for the ring"

From start to finish the process of buying my engagement ring was made really easy.

My contact was Claudia, and she was brilliant. Answered my emails in less than 24 hours without fail, made arrangements that suited me for payment, amended my order information whenever I needed it without any hassle.

The quality of the ring is amazing, and was delivered faster than I was expecting, which I assume was because Claudia pushed this through so efficiently.

Would 100% recommend Fenton, and would definitely recommend Claudia to assist!

Danny

"Great experience and lovely people"

Great experience and lovely people. I am happily pleased with the customer service and, of course, the ring. Thumbs up!

"Repeat purchase and more to come"

After buying an engagement ring last year and enjoying the entire process there was only one place we would consider for our wedding bands and future jewellery purchases. Fenton have beautifully crafted pieces and every one of their team goes above and beyond to ensure a satisfactory customer experience. Sijj has been very helpful in resolving an issue we had with the engagement ring and has also consulted us on the selection of our weddings bands for which we are grateful. This certainly won’t be the last time we’ve placed an order at Fenton.

"Fantastic Customer Service and Rings"

From start to finish Fenton have been amazing. They have a very clear website, with the option to customise as much as you like. Great prices and ethical product. One of the rings needed resizing and they’ve been beyond helpful to ensure we will get it back before our wedding day. The packaging is lovely too.
I never write reviews, but I’m so impressed. Thanks Fenton!

"Perfect"

Amazing experience from start to finish. From choosing the engagement ring, to being kept up to date with its progress and the final product being delivered, every step was made easy. Could not have been happier with the service. The ring is stunning, from a very happy Fiancé and Fiancée.

"Incredible! From start to finish and beyond, such a pleasure and an amazing ring!"

From my initial enquiry via their website the team at Fenton have been absolutely incredible. I initially had a video call with Sijj to help with a few bits I wasn't too sure about, the service and personal touch they offer is fantastic. Sijj has been an absolute star throughout this whole process and it's been a genuine pleasure to work with her over the last few months. I settled on the perfect ring during our first call and ordered it straight away. I'd already spent quite a bit of time on their website (very good website by the way...) so had a good idea of what I wanted already but it was great to talk it through with Sijj and immediately gain the confidence you really need when spending this much money online with a company you've never dealt with before. After our call I had no concerns at all and knew right away it was a pretty big decision, but definitely the right decision. Fenton's ethics and responsibility for their supply chain were also a big factor, it wouldn't have mattered how amazing the ring is, if it had come from an unsavoury source there's no way Kate would have been happy to wear it even once. I had a relatively tight deadline of around 7 weeks before we went on holiday and the team managed to turn it around and get the ring to me a few days before we went away.

And... wow! The ring is an absolute stunner, I've honestly never seen a ring like it in my life, it genuinely couldn't be more perfect. Kate has barely taken her eyes off it since the proposal and it's pretty easy to see why (even though I'm no expert), it's such a stunning piece of jewellery and so beautifully crafted. Comparing Kate's Fenton ring to high street jewellers shop windows is like night and day, I saw one in a window the other day that was a similar style and exactly the same price I paid but must have been about a third of the size and nowhere near as nice to look at! I haven't seen anything that's even in the same league. Seeing Kate's face light up every time she catches a glance of her ring makes it worth every penny and a lot more, if this ring was twice the price I paid it would still have been well worth it, this ring really is that incredible and perfect.

During our holiday we figured it was a size too big and could do with a bit of an adjustment so decided to extend our trip with a few days in London to hand deliver it back to Fenton's Mayfair HQ for resizing. While we were there we got to meet Sijj and had a lovely hour with some prosecco, picking out our wedding rings and talking about our wedding plans. It was such a pleasure to meet in person and just added yet another layer to the incredible service we've received throughout this whole process. The resizing took around a week and the ring was safely delivered back to us, perfectly sized and in a fresh new box.

I'm so incredibly happy to have had Fenton create the perfect ring and absolutely can't speak highly enough of them. I mentioned earlier the ring is in a league of its own but it's more like Fenton aren't even playing the same sport as the high street jewellers, they really are that incredible. If you're on the fence about making such a big, important purchase online without seeing the rings in person or knowing who you're dealing with then please don't be, working with Fenton has been one of the best decisions I've made in years and I can't recommend them highly enough.

Thank you all so much for everything, we can't wait to do this all over again when it comes time to order our wedding rings!

"Flawless"

Right from the beginning to the end, I cannot thank the staff at Fenton enough. They go above and beyond and are always happy to help. Honestly, couldn't recommend them enough and the ring is perfect. Thank you!!

"Great experience"

Great experience. I actually ordered my ring when I was living in the uk. Then moved to Australia and with the help of the Fenton staff was able to organise and get my ring in a timely fashion. Would recommend great’s customers service

"Can’t recommend enough!"

Can’t recommend enough!

Sophie and Sij made the process so easy and magical. They were so helpful with the many questions I had. The ring itself is perfect!

"Fenton were brilliant"

Fenton were brilliant; a lovely and knowledgeable team who guided me through the process. The ring is incredible & gets a huge amount of positive comments