"Excellent customer service"

Sparrow especially Russel was very quick to respond to all of my inquiries, nice, and helpful throughout the process of me finding a safe and secured home while having my preference in mind. Thank you so much!

"Very helpful and honest staff"

Very helpful and honest staff

"Professional service but a bit expensive!"

Everything was decent apart from Sparrow's commission which is slightly on the higher side and have a fixed structure. They do the background check and credit check of the applicant which is very much necessary. There wasn't any promo for new users/first time users like other apps/start-ups. Although, Cason was kind and tried his best by talking to his manager and the fact that I was using their service for only 2 months they didn't do anything. They could have easily provided some sort of concession in the commission they charge for 2-3month period. Would have much appreciated. No extraordinary service experience. Still a lot of scope to improve and reach the 4 & 5 start rating.

"Not bad"

They are working hard to look for the tenants. I think the person is working on it need more experience. Maybe she/he is very busy to handle many cases.

"Very simple to use and was very…"

Very simple to use and was very successful in finding me a place to live

"It was the first time using an agency…"

It was the first time using an agency vs advertising myself and it took a lot of the pressure off looking.

"Great service by Cason"

Great service by Cason. Best platform.

"Thank you for helping me find 2…"

Thank you for helping me find 2 housemates for my two spare bedrooms. Without your expert guidance, profile matching, and background checking I could never trust a stranger to live and share my house.

"Very good customer service… my agent…"

Very good customer service… my agent was kind understanding and very polite he answered all my concerns and helped me walk through the process. If I called him and at the time he was not available he would return my call immediately!! He is a great asset to your company!!!

"Communication with Cason and Oren have…"

Communication with Cason and Oren have been great. They were very professional and did a great job in making sure all was done well.