"I give AGL one star because of the CEO… Not because of my experience"

I give AGL one star because of the CEO and his ideas about renewables he really has no concept. Nuclear energy is natural safe abundant stable.
If he really wants to change the world go nuclear and show them how to do it

"Price Gougers"

Price gouging..getting so hard to survive but you and your investers getting extremely rich on the back of struggling aussies..dont worry about all the services and so called Apps and BS and just give lower prices.I dont want all the other crap you offer.just low prices but they keep soaring up.With your poor excuses for rises.All power companies are the same.Pretenders

"Poor service"

Poor service. Never turn up on the time of connection as promised inspite of multiple on line chats. Chats never helpful and taking too long. Will definitely not recommend your co. to other people. Very disappointed

"Professional & efficient service"

Professional, efficient & friendly service from sales consultant while organising cancellation of current service from recent home sale and connecting services to new property.

"So far great...just got connected last…"

So far great...just got connected last week but everything was so smooth and not a problem at all.

"Worst customer service experience which…"

Worst customer service experience which i ever had in my life time.AGL NBN .

"AGL customer service representatives…"

AGL customer service representatives are very polite, patient, happy and understanding. When I ask so many questions they always have an answer. I enjoy the app as I am not great at talking on the telephone. I love that we can send them a picture of our metre instead of getting someone out as I am always working and unable to let the metre man in.

"On time and trustable service"

Easy online process to apply and get the required connection very fast. Smooth and easy

"Dreadful customer service"

Dreadful customer service, I have a recurring issue with my gas meter read that's been going on almost a year now and they have proved totally incapable of fixing it. I have to waste every bill cycle getting it sorted- they never seem to keep notes so its starting from fresh every time. My bills consistently come in 3-4 times higher than what they should be all because AGL can't sort out how to read a meter.

"Please check the bill before you pay"

Please check the bill before you pay. They will promise all the discounts but will disappear without informing the customer. When I ask them to prove, that they send the email regarding my discount changes, they just disconnected me from Chat. When I called I didn't get a proper response. Very awful service.