"Satisfied. Customer"

I have. found AGL. to be very available. when needed. There service. Is good. I have been a customer. For many. Years

"The worst customer experience ever"

AGL has the worst customer experience ever. The call centre staff are totally incapable of understanding issues and are far too slow and inadequately trained to deal with issues, it is extremely frustrating. My review is based on a number of contacts I have have had with different call centre staff, not just today. I am now switching to another povider - we are done with AGL and their total disregard for the customer!

"I give a rate of 4 stars"

The call that I made to your call centre was regarding the estimated bill that I received. The gate to meter is on the right hand side of the my house. The meter is on the wall over to the left of the gate. As I mentioned to the person at your call centre that I would be upset if it happens again as there is 24 hours access with no savage dog.

"Been with AGL for a number of years"

Been with AGL for a number of years
get Help when needed
I Trust them
At 83 I Will Not be changing.

"Excellent being polite got to what…"

Excellent being polite got to what exactly what was the point

"I have found AGL to be very easy to get…"

I have found AGL to be very easy to get on with and helpful.... especially being able to actually talk to a person as opposed to endless pre-recorded choices that lead nowhere.
I think their prices are very good too compared to origin who charged the pensioner couple over $9000 !!!!

"Competitive pricing"

Competitive pricing

"I was having trouble financially but…"

I was having trouble financially but the helpful staff helped me go on a payment plan that I can afford to be able to do which greatly relieved a lot of stress that I was under

"Quality of gas suppliers"

There is one question to be asked, has the quality of the natural gas supplied been checked for its quality?

"The meter connection was well done"

The meter connection was well done. The technician is very capable.