"Puffitup.com is an excellent company…"

Puffitup.com is an excellent company who truly goes the extra mile to be the best for their customers. I've directed a number of people in their direction, so they're gaining be fans so the time. Thanks again, Puff It Up!

"Best price with fast shipping."

Best price with fast shipping.

"Recent firefly 2+"

New user of this site and everything went smoothly. Wish they would have offered a second battery purchase option but otherwise received my order quickly and discreetly

"Great product and quick ship/delivery…"

Great product and quick ship/delivery time. Will definitely buy from this site again!

"Customer service has declined"

Customer service has declined. The device I purchased broke after less than 2 months. I reached out for a replacement and received no response after multiple tries. Luckily, the manufacturer did issue me a replacement. I will buy directly from them from now on and not through PuffItUp again.

"Amazing products, but Terrible customer service."

Amazing products, but terrible customer service.

I’ve reached out to the company three separate times for two different orders and received NO response.

In the second instance I had ordered a mouthpiece and reached out to them about it, so they sent another one immediately… But again they did not talk to me at all… and the mouthpiece they sent the second time was also the wrong mouthpiece…

Waiting to hear back…

"My order never arrived"

My order never arrived. When I contacted them they said it was my problem, that, according to their records, had been delivered. They said I needed to reach out to USPS directly, but never provided a tracking number or instructions on how to do that.

"First time customer probably last"

This is my first time ordering from this company. They had a great Mothers Day sale so I took advantage of it. All items were in stock. I'm checking the tracking number and package is arriving on time. When it was delivered all I got was the free candy. I emailed puffitup and was told it was on back order. I requested a time frame so I could decide if I wanted to wait or get a refund. No one has gotten back to me either way. Now what? Am I just out $70?

"verry good"

verry good best $price around fast shipping

"I miss the good old days of lightning…"

I miss the good old days of lightning deliveries !!!