"good intake process helping me though a…"

good intake process helping me though a complex registration.

"Professional and Helpful …"

Jacky was very helpful start to finish to make sure I was booking what was right for us. She was lovely in her emails and answered all of my questions.

"Otavalo "

Jose was extremely knowledgeable and flexible. He had an amazing amount of information about the area.

"First class planning/booking experience"

[Writing this review before the trip, so I can only judge the planning/booking experience]

Fabricio helped us with a trip planning to Galapagos. I could not think of anything he could have done differently. Very professional from day 1, nothing to change.

"Jonathan's great support"

Jonathan's advice when planning our trip was extremely helpful and always very timely. As a result we believe we have a well-planned and diverse itinerary that will allow us to make the most of our time in the Galapagos Islands.

"Jonathan was very helpful and answered…"

Jonathan was very helpful and answered all of our questions.

"Efficient and helpful"

Efficient and helpful, prompt response and great help givenaat all stages of booking

"Fabricio was very helpful and also very…"

Fabricio was very helpful and also very knowledgeable. Highly recommend

"Profesjonalna obsługa klientów z niestandardowymi wymaganiami"

Jestem bardzo zadowolona z obsługi, której doświadczyłam podczas kupowania rejsu na Galapagos w Happy Gringo. Od pierwszego kontaktu agent Fabricio był bardzo uprzejmy, cierpliwy, rzeczowy i pomocny. Pomagał i doradzał w doborze najkorzystniejszej dla mnie opcji podróży. Nadzorował cały przebieg rezerwacji, a miałam nietypowe prośby, które wykraczały ponad standardowe procedury (znacznie wcześniej potrzebowałam otrzymania wszelkich dokumentów). Na bieżąco informował mnie o kolejnych etapach, a wszystko udało się doprowadzić do w pełni satysfakcjonującego mnie końca. Cały czas czułam, że jestem zaopiekowana, a Fabricio i Daniele robią wszystko, aby mi pomóc. Dziękuję Fabricio i Danieli i szczerze polecam Happy Gringo, jako profesjonalną firmę, która potrafi spełnić skomplikowane oczekiwania klienta.

"Thoughtful & Thorough"

Fabricio was very helpful and accommodating when booking our Cotopaxi tour. Little details like a link to his bio really added a personal connection. He asked for all our requests and requirements to personalize our trip and make sure everything was covered. Very thorough, efficient and quick.