"Very helpful "

Jacky was very helpful and polite. It was easy to get our questions answered and book our trip.

"Top notch Customer Service from David"

Right from the moment I connected with David on whatsapp, it's been a very seamless experience.
David is very prompt in responding to multiple questions and suggesting options to plan our Galapagos itinerary. He never pushed us and hurried us to make a decision.
A very pleasant and customer-centric experience!
We have now booked a Galapagos package with Happy Gringo and looking forward to our travels to these enchanting isles!

Would highly recommend David and Happy Gringo based on our booking experience.

"Great customer service from Fabricio!"

Fabricio was super responsive over email and WhatsApp. He worked hard to find a trip that lined up with the fixed dates we had for travel and gave great advice along the way on trade-offs for sailing vs a land-based visit to the Galapagos. He was right on top of things when it came to book our flights in and out of Quito as well.

"Jonathan has been extremely responsive…"

Jonathan has been extremely responsive and strong in his communications. I am especially impressed that he was the first to notify me of an airport closure in Quito, for which we needed to change our travel plans. Even though we did not book flights to/from Galapagos with Happy Gringo, he was looking out for us - that's the sign of a first class agent!

"Our 1st time"

Our 1st time - David helped us decide what worked best for us. 8 day cruise on the Calipso. We did not scuba - The Calipso does 1 week dive/1 week land/snorkel. The crew was so fun and such hard workers! Our guide was Eduardo- so knowledgeable, fun, patient and friendly! Our itinerary was very impressive and we were able to see practically everything!
We then had 2 nights on San Cristóbal. We had day trips planned for both days but canceled the plans for the 1st day for some downtime/relaxation. Kicker Rock the 2nd day and again had an amazing trip! All of our transfers were timely and friendly. I had a little panic when we 1st arrived in Quito and David was so responsive and it was very early in the morning. Happy Gringo did an amazing job. Will book with them again and highly recommend!

"The agents I worked with were fantastic…"

The agents I worked with were fantastic and booked a last minute reservation for me.

"Galapagos tour"

Jonathan helped us choose a Galapagos boat tour. He gave us a lot of information and details about the different options. Once we had decided, we received all the documentation swiftly. At the airport, we were welcomed by our guide so it all went very smoothly. Thanks again for making this trip so easy and wonderful!

"I have had a great experience booking a Galapagos cruise"

I have had a great experience booking a Galapagos cruise with Daniela at Happy Gringo. I first reached out almost a year ago (April 2024) and now the cruise is less than two weeks away (March 2025)! Over this past year, Daniela has promptly and kindly answered the many questions my friends and I have had. She has sent us many helpful links with information to prepare us for our cruise. She also reached out to the Quito hotel where we are staying the night before flying to the Galapagos to find out how we could arrange our airport shuttle (I booked the hotel myself - not through Happy Gringo - so this is one example of Daniela going above and beyond). I cannot say enough good things about Daniela! She is fabulous and I would not hesitate to work with her and Happy Gringo in the future.

"Happy Gringo booking is easy"

Happy Gringo provides detailed information about the trip and gives timely updates. The booking process is smooth and representative is cordial.

"Fabricio was fantastic"

Fabricio was fantastic. Very patient with us taking time to make decisions. He followed up on every request and delivered an excellent itinerary ensuring that all our needs were met. Would definitely recommend Happy Gringo and Fabricio. Thank you!