"Excellent services from Happy Gringo"

Planning our trip to the Galapagos and had a wonderful experience with Happy Gringo. Their website is clear and very informative. Fabricio was my agent from Happy Gringo and he helped us to book the Galapogas cruise. All the information that Fabricio provided is detailed, and he replied to all emails and Whatsapp messages quickly. Thank you so much.

"Booking such an expensive trip can be…"

Booking such an expensive trip can be nerve wracking but my representative make me feel at ease. Jacky was extremely thorough and attentive to all of my questions. She took the time to explain all about weather, health, and marine wildlife concerns. She never tried to rush me off the phone and made me feel that she genuinely cared about my satisfaction. I give her the highest of compliments.

" Above and beyond…"

The agent Jacky went above and beyond to put together a custom itinerary and put some great suggestions together. Looking forward to the trip which I hope runs just as smoothly.

"Online Booking with GREAT follow up!"

I made an online booking for a tour and I was contacted by email and voicemail to clarify and confirm my tour request made online. I appreciated the prompt and clear customer service.

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"Great experience with Fabricio"

Great experience with Fabricio so far, very prompt responses and advisory. Hoping that we will have a great trip with no unpleasant surprises.
The only negative thing to mention is high credit card fees, especially with Canadian cards. While I understand it is a norm in Ecuador, but we ended up paying 5% fee (instead of advertised 4% which was already high) just because my no FX card was identified as Canadian. Of course it had nothing to do with Fabricio so I did not deducted any stars

"David is very helpful"

David is very helpful

"Very happy with the service."

Gabylu was very helpful in helping plan our trip. She answered endless questions from me and responded quickly.

"Good contact and communication "

Good contact and communication
Very helpful in organising our tours

"I can’t say enough good things "

I cannot say enough great things about Johnathan! He was absolutely instrumental in helping me book my dream trip to the Galápagos Islands. From the very beginning, he was incredibly patient, answering all my questions (and I had a lot!). Johnathan took the time to understand exactly what I was looking for in the trip, and he went above and beyond to ensure every detail was perfect.

His knowledge of the Galápagos and the available options was impressive, and he never made me feel rushed or overwhelmed, even when I was indecisive. He offered thoughtful suggestions, tailored the itinerary to my preferences, and made the entire booking process seamless and stress-free.

Johnathan’s professionalism and dedication to creating an unforgettable travel experience are unmatched. If you’re planning a trip and want someone who truly cares, I highly recommend working with him. Thank you, Johnathan, for your amazing help—I can’t wait for my adventure!