"Very efficient."

Very efficient service when making a change to policy.
Thanks

"Excellent service provided by Marcus…"

Excellent service provided by Marcus today, renewal for new car sorted and very happy with his professional advise and dealt with him on previous years, great asset to your organization.

"Joshua was very helpful"

Joshua was very helpful and managed to reduce my premium. It was dealt with quickly and professionally

"car insurance…"

Easiest change over for car insurance ever

"Positive feedback, Gill Speer, IP20 0LA"

Over the past couple of weeks I have made several phone calls with regards to purchasing another car and getting quotes for possible future insurance based on the reg plate. Every operator I have spoken to was excellent in their customer service skills, genuine interest and help. I can't remember all the names (one was Daniel) but I feel sure that there is a record on my account (Gill Speer, Willow Cottage, IP20 0LA). I have just had a call with Marcus Artwell; yet another great, professional, informative, honest and 'human' customer experience. Genuine interest in the subject and this exudes through the phone call. All assets to your company! I would like to request that he and all persons I have spoken to recently at least receive verbal acknowledgement, in particular during these difficult times where stress levels are high and people are more prone than normal to complain rather than praise.
Fingers crossed for a better year in 2021!

"Excellent work"

Mark was very pleasant and understanding, helped me to understand my policy and give great advise,
Thank you mark 👍🏻

"Helpful"

Really helpful, sorted out my renewal in minimum amount of time

"The best customer service"

I called be wiser today to renew my car insurance and i ask them if they can find me cheaper quote the guy i was spoken to he did not hesitate to help me and he found a cheaper one if I’m not mistaken his name is matt. Thank mate for your help really appreciated 🙏

"Polite and very helpful renewing my policy"

Polite and very helpful

"Dont trust them"

Told me one price then it went up by £250 to £800thus year Iv had an accident my fault and it’s gone down £350