"Fantastic customer service from Zohaib"

Fantastic customer service from Zohaib. Very attentive and gave us advice on what shoe would be best. Will definitely come back

"My experience with Violeta was great…"

My experience with Violeta was great and kind, she made my day better, also I win £5 as well.

"My daughter has sensory needs / ASD and…"

My daughter has sensory needs / ASD and was having a sensory overwhelm due to the shopping centre. Yoyo at Cribbs was amazing with her, calm, understanding and so kind. Even asking for the store music to be turned off. We got our shoes and she’s so happy with them now we are home and calm. Thank you

"Clark’s Belfast Donegal place "

Clark’s Belfast Donegal place
Visited this store today with my twin granddaughters for their first pair of shoes xx We received excellent customer service from Jo. She was so patient and gave us first class service xx

"Attentive assistance…"

Attentive assistant…Dawn was so patient, I have hard to fit feet,I must have tried 12 pairs of shoes before settling on a pair!
Clean bright store with comfortable seating !
Quality of leather not as good as in the past, my shoes squeaked so badly that o ended up returning them, and I was unhappy that I was not permitted to return the shoe care even though it wasn’t used
!!

"Fantastic service at forestside Belfast…"

Fantastic service at forestside Belfast from Geraldine Eve and Sophia. From sorting a fit for my daughter and boots for me and an online order

"Katie was very helpful & she spoke to…"

Katie was very helpful & she spoke to us about the shoes & which ones would be best for our child, very nice kind service

"Great service and nice shoes!"

Great service and nice shoes!

"Great school shoe measuring service"

Emily measured both my childrens feet to check for growth. Really attentive. Treated my 8 year old daughter in a way that made her feel like a grown up and ensured she got a true idea of how the school shoes fit. Excellent service. Emily made the whole experience enjoyable ( anyone who has had to purchase school shoes with children knows this is a miracle!). No pressure to purchase and good advise when buying.

"DONT SHOP AT THIS STORE FOR KIDS SHOES"

The staff are simply rude. Not at all how I remember Clark’s. What started as a little experience we were looking forward to with our little ones first shoes, ended up leaving us frustrated and walking out.

We went in for sizing of my 16 month old, they sized his feet while in my arms instead of with his feet flat on the floor and insisted this how you do it despite us mentioning it and the other member of staff was shaking their head at their colleague. We got the impression they just wanted to get it done fast and go back to talking with their colleagues behind the till.

Funnily enough the shoes were far too tight and we had to go back for an exchange. The exchange was then a whole other saga of a different member of staff who was incredibly rude despite a very simple exchange request.

10+ years of shopping there and certainly won’t be going back.