Origin Energy

Utilities
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55 reviews
Overall Rating
Customer Reviews about

Origin Energy

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s.brundle

5.00/5.00

"Consultant"

Consultant, friendly, professional and knowledgeable. Great service

14/04/2025

ghardman

5.00/5.00

"Joy was very helpful and assisted me…"

Joy was very helpful and assisted me with refund.

14/04/2025

Paige Boyd

5.00/5.00

"Tobi was AMAZING"

Tobi was AMAZING! I cannot explain the pure anger and frustration I had to deal with when the billing rights were transferred to another energy provider without the OCs consent. That provider (ENGIE) was USELESS and so hard to deal with. I literally called Tobi, we spoke for 10 minutes and then went to email communciation and he sorted everything out hassel free and provided propt updates. Tobi, you are AMAZING!!! thank you so much

14/04/2025

Russell cattell

5.00/5.00

"Eve improved my plan better then what i…"

Eve improved my plan better then what i was getting that has to be a plus, I don’t have to ring around

14/04/2025

Burton

1.00/5.00

"Your email was offensive…"

Poor customer service, email was offensive and abrupt in tone, Invasive and demeaning.

12/04/2025

Denise Butterfield

5.00/5.00

"My problem was handled with…"

My problem was handled with professionalism which led to a great outcome.

12/04/2025

Maria Molchanova

5.00/5.00

"I am very grateful."

It was a real pleasure to chat with Abby.
She helped me a lot being very supportive, efficient and friendly.
She made my day.
Thank you Abby!

12/04/2025

Sally Pridmore

4.00/5.00

"Went through Compare Club and they…"

Went through Compare Club and they advised that I would be better off, as I have Solar Panels, with a different electricity provider.
My fingers are crossed that this is the correct choice ....... I have been changing suppliers every 6 months (or less) or so as I am either not understanding what I am told or I have not been told everything correctly - as I have solar panels, I want to make the most of them.
I hope this offer from Origin is better than other previous ones.

12/04/2025

Adam

5.00/5.00

"My account had been set up wrong at the…"

My account had been set up wrong at the start which led to a very confusing situation. The operator I spoke to was very patient and persistent and provided a very good resolution of the problem for me.

12/04/2025

happy chen

5.00/5.00

"very helpful and patient give this guy…"

very helpful and patient give this guy a pay raise please

11/04/2025
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