"Farshad was very attentive and…"

Farshad was very attentive and extremely helpful with my enquiries. Took his time to listen to my concerns and helped me accordingly and solved all my problems. Thanks alot!

"Quick and efficient"

My issue was addressed straight away and the guidelines were clear, we manage to sort my technical issue in less than 2 min over the phone. Thanks Erica!

"Understanding the 'Report to' section of the Role information "

Joy gave detailed instructions and 'walked' me through the task on adding a new joiner and understanding permissions. She allowed me the time to run throuh the information blow by blow and checked that I understood. Thank you Joy

"Easy to speak quickly to someone with a…"

Easy to speak quickly to someone with a user admin query and and immediate and accurate solution to the question.

"Unlocking emails for setup"

Jordan was great today and very efficient in my request. He was very helpful and sorted out my queries immediately.

"I had a fantastic experience with the…"

I had a fantastic experience with the BrightHR assistant Navada who helped me with my enquiry. He was incredibly polite, patient, and professional throughout the entire conversation. He took the time to thoroughly address my questions and provided clear and helpful guidance. His support made the process so much easier, and I truly appreciate their dedication to great customer service. Thank you!

"Swift resolution provided"

Joy provided great support as seemed to have conflicting details on Bright HR & Blip app. This was resolved quite quickly as now both systems seem to have synchronised again.

"Exceptional Support with a Complex Disciplinary Case"

We recently had to navigate a particularly complex disciplinary case and Bright HR and Julie Brittell our consultant provided outstanding support every step of the way. Julie guided us through the entire process with confidence, ensuring we followed best practices while maintaining fairness and compliance. Thanks to their support, we were able to handle the matter efficiently. I would highly recommend Bright HR to any business in need of reliable, knowledgeable and professional HR guidance.

"Cirrah was really clear and supportive"

Cirrah was really clear and supportive. Such great service.

"Onboarding"

Jamie Tomlinson was very clear on how to use the BirghtSafe software, also very friendly and personable.