"Matt is one of the most helpful people…"

Matt is one of the most helpful people i've met online. Very cool dude would recommend.

"I received assistance from Jamie…"

I received assistance from Jamie Redpath, he was very quick to respond and also very friendly. It was available from start to finish without any problems. Thank you so much gtx support.

"I paid money to spend hours troubleshooting."

I purchased a Space Engineers server rental from GTXGaming.co.uk and was disappointed time after time.

From simple tasks of uploading save folders, to lag, world corruption, crashes, and generic customer support, it was a terrible experience.

I canceled my service today and I will not be a returning customer.

Within the "Support" tickets I was often the one doing troubleshooting/work myself all the while my service kept running, wasting away my money.

Some shout outs and some advice:

Jamie Redpath - Ticket #974587 / Ticket #139801★★★★★
Excellent and informative customer support. I had no issues with them and was very pleased with their tone, and assistance.

Robert P- Ticket #667158 ★★★☆☆
Thanks for the informative responses.

James Knott - Ticket #667158 / Ticket #139801 ★☆☆☆☆
I felt that their support was lacking, and some of their responses were pretty dismissive and blunt.

I will not be a returning customer, and my review will remain as is, I do not expect a refund, honestly leaving this all behind and moving on with a new game and server will be rewarding enough for me.

I emailed the CEO as suggested by their automatic replies, and have spent more time in customer tickets and out of game than actually enjoying the service that I paid for.

"Amazing first impression with Support Team"

The responses to my issue was very fast and professional, The 2 individuals that assisted me did a fantastic job and should be proud of how they make the company look as a whole. As a new customer the assistance I received made me very happy in my choice of choosing GTX as my Project Zomboid server host and I look forward to a long partnership in the near future. I will definitely refer friends to this service as I am positive that if they were to have any issues, They would get swift assistance and very helpful troubleshooting tips. Brian and James should be acknowledged with how they quickly solved my issue and did not put me down for the simple mistake I missed in setting my server up as other server providers have done to me in the past.

"Excellent hosting company"

Excellent hosting company, we have run an SE server with them for years good value and great performance and reliability. Having helped admin servers from a couple of other providers has made me apriciate gtx's well engineered web interface and rapid helpfull customer service.

"I've run two years my servers on their…"

I've run two years my servers on their hosting machines. I really cannot complain of anything: the staff is incredibly friendly, their support is as fast as possible, compared to others. When I want

"Was locked out of my client and asked…"

Was locked out of my client and asked for help..

Took all the steps to ensure it was me asking for email and password to be changed..

Got the help i needed and was extremely helpful and kind matt was who helped me get things sorted

"Best Experience!"

Hello sorry its late but James Knott supported me really fast and was very helpful until the end solution. Thank you GTXGaming more power!

"Fantastic service"

Fantastic service. I had issues resolved in less than 5 hours of messaging staff. Very rapid problem solving and receptive staff. Highly recommend!

"Got my issue fixed"

Got my issue fixed. Was all I asked.