"i just wanna say wow there service is…"

i just wanna say wow there service is brilliant always on time and willing to help anybody i give 10 stars if i could well done gtx

"I like the service support"

I like the service support

"Steven Wood"

Steven Wood, is very professionnal and very SPEEDY, in replaying and answerging to my request.
with a 100% solution, problem solved 100%.

"Their system is wholly unreliable "

Their system is wholly unreliable and due to errors and flaws in their system, two long-term servers have been destroyed with vital files ending up missing, resulting in every single vehicle across the map being lost, all character data being lost. Their responses are bot-like and apathetic and even after causing months of time and progress to be lost for myself and countless players, they don't even offer a refund - instead offer a couple of weeks payment back or "4 months free service", as if anyone would want to continue hosting with them after they've proven they can't run a reliable service. Avoid them at all costs.

Service - 3/10
Customer Service 1/10

"I am very much over GTXGaming"

I am very much over GTXGaming. I use to swear by them, now they are just the run of the mill company with nothing special. They don't offer the support they once did either. They have started blaming mod creators for their failure of a hosting service and then saying that I don't know what the hell I am talking about. I get better service off of shockbyte which isn't saying much.


Edit: they are now threating to take down this review if I don't provide more information claiming I am not a valid user.

"I used GTXGaming for reselling game…"

I used GTXGaming for reselling game servers when I started my company. The service was solid and we had a smooth experience, but we’ve since moved on. Prices are a bit high, though the wide range of locations is a plus. Support, however, was slow and had weak responses.

"I've rented a dedicated gaming server…"

I've rented a dedicated gaming server from GTX for about a year now. In that time I've only experienced down time once, which was quickly resolved. No noticeable lag or speed issues whatsoever. Staff is always very quick to respond and answer questions & fix potential issues.

"James Knott was very responsive and professional."

James Knott was very responsive and quick to diagnose our problem, offer alternative solutions, and get us back and running. I very much appreciate his response time and professional responses. I look forward to working with James Knott and GTX Gaming in the near future. Thank you, James.

"Best help experience ever!!!"

Amazing help!
It was fast and it was done professionally!
I’ve never experienced amazing service like this before. Definitely investing my time with you guys!!!

"I feel I was very lucky to find Jamie…"

I feel I was very lucky to find Jamie Redpath in GTX Support. He was very calm and very Patient with me. He explained things when I asked, so that I actually understood. He also consulted with me FIRST! Before doing anything or making any changes. And he would ask for my opinion as I did from him. He is much more experienced and understands the hardware far better than I could ever. Making his advice invaluable to my Decision making also. I believe that Jamie is a Company man! And Represents the Company and the people around him. Very friendly guy and got my Server running and back up again. Everyone that I have met from Ticket Support have made me feel important. And they actually listen! Thanks Jamie!
Dave