"Great customer service"

Gemma always goes above and beyond to help us. Always fantastic customer service

"Becky went above and beyond !!!"

Becky went above and beyond! Super helpful !!

"Great communication"

Accidentally I emailed this company thinking it was Google Nest with a complaint that my Nest thermostat had broken. Anyway, Edward got back to me by return explaining that this was not the Google Nest company and included in his email details of how I could contact Google Nest support. How good is that! Ten out of ten - thank you very much indeed.

"Nest is best"

i placed an order to furnish an entire apartment which was such a pleasure by Nest! the quality of the furniture is amazing and is second only to the customer service.
Ashlee and her team were incredible.

i would recommend Nest every day of the week.

"Excellent Customer Service"

I wrote to Nest in error - as many others seem to have done. Despite how annoying this must be, the excellent Ashlee sent me a lovely friendly email this morning - not only explaining my mistake, but also giving me the details on who I should actually contact. Very unusual to even get a response these days so this is obviously a company that takes customer service seriously. Well done!

"service was excellent"

service was excellent. they were very helpful regarding fabric choices and highly responsive. when the shipment arrived unfortunately one piece was missing but they were able to remediate the situation very quickly and i now have everything from them. i could not have asked for better service.

"This is the second time I purchased…"

This is the second time I purchased with Nest.co.uk ~ 6 dining chairs from Denmark. Overall experience was excellent. Great communications, and they offered a very generous discount over the listed price, not sure if that's because I'm a returning customer though. Normally, the wait of such chairs could be months, i was told like 6-8 weeks wait but at the end the chairs arrived a lot faster. So wonderful everything.. I'm going to do business with them again for sure!

"Great people."

I thought I was messaging Google Nest to help with my thermostat. I recieved such a kind and informative email from Edward. He sent me the correct contact details. I was pleasantly surprised.

Thanks Edward .. if you care for people who are not your customers I can only imagine what kind of great service your customers receive.
I will definitely recommend your company to others.

"WOW!!"

WOW!!
I was trying to reach NEST Pension support and sent an email by mistake to Nest.co.uk, I have received a very helpful, detailed and polite answer!!
To be honest.. in my country nobody would have answered to such an email. Based on my experience and visit several times in UK, you,, the British People, are Great!!!!

"I sent a message via the link provided"

I sent a message via the link provided, but was actually thinking I was contacting Google Nest about my thermostat issues!
I received a very helpful response to my message providing me details of an email and telephone number for Google Nest. 10/10 for your very helpful response which I have followed up on. I now have a fully working Nest thermostat 😊