"We booked to go to Florida last year…"

We booked to go to Florida last year with this company and my husband got cancer we have all the paperwork he has had operation after operation chemo therapy so we couldn’t go . We rang explained they told us we couldn’t get our deposit back so basically ripped us off with 900.00 absolutely rip off company it’s not as though we just cancelled for the sake of it my husband is still ill and we gave plenty of notice about the cancellation. To do that to a person with cancer is absolutely appalling. Apparently went into liquidation a few months later so that’s why they refused a refund . Even though they have changed names they still have no morals . I will never book with these people again and will tell people to stay well away from this company.

"Bunch of con artists"

Bunch of con artists. I have been trying to get a refund that I was promised since last year, before they ceased trading. It seems like John decided to use my money and other customers money to start up another con of a company. Disgusting to steal from a single mom with 2 children, one being a special needs child.

"This company has ceased trading"

This company has ceased trading
Using florida direct

November 2023 no long atol protected or part of a franchise

"What has happened to this company?"

What has happened to this company?

"Just great the place has ceaseed…"

Just great the place has ceaseed trading, last payment paid for Vegas on 30th October, fingers crossed it goes ahead

"Have usa direct ceased trading"

Have usa direct ceased trading, because you can not speak to anyone or no email replies, I have only paid the deposit but all those people who have booked expensive holiday and have paid are now at risk of losing there money, because ATOL haven't been made aware of a ceased of trading

"I’ve seen that you’ve stopped trading…"

I’ve seen that you’ve stopped trading but no contact with your customers I’ve tried ringing and email for days

"This company has apparently ceased…"

This company has apparently ceased trading no communication and currently no response back.
John I urge you to contact your customers who have booked expensive holidays with you.
If you have ceased just give everyone’s money back just be fair

"Booked our holiday through John he gave…"

Booked our holiday through John he gave us a great price for 2 weeks the house was amazing and the car hire was a great price to would definitely book again

"Amazing Service"

I emailed USA Direct enquiring about a trip to New York for April of 2025 and ended up booking…
Thomas was amazing! Gave us various hotel options and price brackets, affordable deposit and he is even sorting out some trips for us closer to the break. Could not recommend enough and will definitely be using again…