"Loft conversion was done in 2018"

Loft conversion was done in 2018. Have had to re do whole roof as wasn't done properly. Cannot contact the individuals as no telephone number or email address seems to work.

"CLL Review"

I’m currently exploring how CLL deal with some challenges. Looking forward to outstanding customer service.

My GRP roof has failed and it’s 3 years old. Leaks and damage to the property.

Renatas provided some guys 12 months ago to remedy the problem, but it looks like they just used some filler to mask a bigger problem.

You don’t want to spend 30/40k on a loft and then be left to sort the issue after only 3 years. Maybe I’m just unlucky.

I’m expecting the team there to resolve the problem and when the loft is sold you’re given all sorts of guarantees and promises of aftercare. So here’s hoping.

I’ll update the post so people thinking of a loft know what can happen when something unexpected happens.

After some exchanges with the company they have told me that they can’t help me and I should deal with it myself. It’s unreasonable for me to expect them to repair the roof as they only installed it. I kid you not. They are sorry though.

Think very carefully about working with them. They of course will get some work right. Don’t end up like me.

Maybe the signs were there from the start. My kitchen extension architect looked at the loft plans they drew, the stairs to the loft were the wrong size, we asked for a bigger bathroom, they said no, doesn’t work with the plans and drawings, we ordered units to then fit and they laughed when the bathroom was 100mm wider, it’s how it goes in building apparently. My bathroom sliding door is too big for the system, but it’s ok.

I’m off to get my roof repaired.

"AVOID AVOID AVOID"

AVOID AVOID AVOID

Totally irrisponsible and once they got your money then you have to chaise them.
After some digging, I found out this is the 3rd company which has been set up by , under new name, their previous company called Central London Lofts.

They setup new companies and once they got the customer’s money with very poor work, they declare the company bankrupt and setup a new one.
Thier phone numbers in their website is managed by another company which is not related to this one, even the operator admited they don't know any of the managers or the workers, they just record a message and pass it on. So good luck finding this people.
Just look at the Central London Lofts Company which been declared bankrupt, also this is the way they can avoid any warranty for their work.

Just go to Companies House website
( UK Government website for UK registered companiues) and search for Company number 07799649 or CENTRAL LONDON LOFTS LTD
It's one of their companies which they declare bankruptcy after ripping off customers.

Stay away and find a decent comapny.

"Very Cordial and hard work force"

Central London Loft did everything possible to make my build process a very good memory.
The work performed in my home was almost a total rebuild from the roof down to the ground floor

"I would like to say a very big thank…"

I would like to say a very big thank you to the Project Manager Renatas, from Central London lofts who’s been very proactive in managing my loft extension in Essex.
The whole team has had a very professional attitude and true to their words on this project.

Also, a special thanks to Pasha and the plumber who has a very good customer care and take much pride in their work.
I will most definitely recommend your company for any future project to any of my friends.
I am so please that I attended the exhibition at the Excel Center, where I spoke with David and assumed me he would come and give me a quote for my loft Extention.

It is very unusual to find a company who works closely with their customers and rectified and resolve all the customers concerns very swiftly.
Keep up the good work..working together as a team makes a company

Much appreciated for turning my attic into a beautiful living space to enjoy.

Many thanks
Virginia

"This is my second time using Central…"

This is my second time using Central London Lofts after moving house recently. Trusted builders are very difficult to find and I have been very lucky with this find. I have recommended them to my friends who are considering works in the near future. They have also been very good about resolving any issues that have not met my full satisfaction. One other key factor for my family is that their employees have been very personable. We have felt very comfortable having them in and around our home and they are not demanding in any way. Quality professionals.

"Highly recommended for loft conversion"

We are very happy with quality of the work as were done in a professionally way. My loft was completed nicely and smoothly within schedule. Michael and his team are very experienced and professional personal. I am satisfied with work and after work completed I am confident to recommend Central London Lofts for your loft conversion

"Great expertise, communicative, took pride in their work"

The team at Central London Lofts worked diligently on a non standard ‘shell only’ loft conversion of our victorian terrace, within the constraints of permitted development, to maximise every possible inch of space and achieve a signifiant addition to the footprint of the house ready for us to finish. The labourers working on site were always easy to deal with and took great pride in their work, their manner and their years of experience in the industry always gave us confidence and we’re very pleased with the finished result! Thanks to Renatas, Hugh, Barry, Vitas and the team.

"Highly recommend"

I am recommending Central London Lofts, to anybody looking to get a loft conversion. They are very reliable and trustworthy and get the job done, whilst the loft conversion is in process everything is kept tidy. I highly recommend this company, I am pleased with the service and communication I was given.

Thank you ,
Renatas and company

"CCL Recommendation"

Thank you Central London Lofts for all help.Fantastic customers service, would highly recommend.