"It’s funny because they don’t seem…"

It’s funny because they don’t seem bothered by rubbing people up the wrong way. Their behaviour is shocking and they breach moral ‘codes’ and probably even data protection.

I raised an issue some time ago on their behaviour on a second property I own. Haart were due to provide a valuation for it and to possibly sell it/let it but a week before the booked date, turned up at my property being all pushy and I raised this will the branch. They denied anyone going to my property, which they left leaflets with the person who answered. I had evidence, but they refused to admit or apologise for this behaviour.

It’s not the way to drum up business. They had an appointment, that was the day/time agreed to by me. They had no right to take it upon themselves to show up unannounced a week early and I have asked them to remove my contact details and never contact me again, to which they have ignored and are still turning up at my property and texting my mobile.

This is bordering on harassment. I will NEVER buy or sell a property through Haart estate agents EVER again. A simple apology and adjusting their behaviour would have rectified this. However, to continue in this manner is appalling ~ after they’ve been TOLD to stop.

I won’t change my mind and there’s plenty of excellence competition that don’t behave like this. In my experience to date, Haart are the only agent that have ever done this.

"met zoe hanif from wisbech branch at…"

met zoe hanif from wisbech branch at high rd wisbech st marys following phone conversations zoe is always friendly and very helpful always doing what she says she will do a true professional going the extra mile well done and thanks cynthia and gary

"Excellent service from start to finish…"

Excellent service from start to finish from Lilli-Mai Abaatu and Steven cannot fault the whole process they have answered all our queries and concerns and have been very professional. Would not hesitate to recommend them to friends and family in the future.

"Unprofessional"

Unprofessional, Unwilling to help, Unable to accept any responsibility, good luck getting a reply from staff or management, avoid at all costs!

"Stay away! "

For the past 4 months, my partner and I have been trying to resolve a dispute with our landlord over damages that were already present in the rental property before we even viewed it. The entire process has been incredibly frustrating, draining both our time and energy.

We’ve contacted Haart numerous times, but either received no response or faced poor communication. My partner had to follow up repeatedly, and it often took far too long to get any acknowledgment or updates.

Sadly, this experience has made our time renting with them miserable. We also feel that Haart has taken advantage of us as a young couple, which is deeply upsetting.

On top of this, the dispute that we had with our previous landlord, Martyn. When we moved in, we were greeted by pre-existing damages, and despite having proof, we had to go through a legal process to recover our deposit. This feels like an intentional attempt to steal our deposit, knowing we were young and less likely to fight back. Based on our experience, I wouldn’t be surprised if this has happened to others as well.

Overall, we are extremely disappointed with both Haart and our previous landlord. This has been a very negative experience, and we would not recommend them.

"India at Haart is very quick to reply…"

India at Haart is very quick to reply to my emails and very efficient, any problems I have she is quick to action them . I would recommend Haart to anyone .

"Am I missing something here. "

I have looked at a number of properties on the Haart Westcliff website and can find no room dimensions or floor plans on the properties I looked at. Either the website is not very user friendly or they do not put the full house details on the web site.
Having checked a few of the other offices around the UK the majority have details of room sizes and or Floor plans?

"AVOID Haart Harrow"

Since 2022, our properties were transferred to Haart Harrow management team from Wembley office. At Haart Harrow, we have encountered the most unprofessional and the most irresponsible agents. They are never approachable when you try to contact them over phone call or email. They occasionally phone you back, but the agents lack the basic knowledge and skills to have effective communications to solve the problems for both the landlords and the tenants.
PLEASE AVOID!!!

"Seem to actively NOT want to sell houses"

Seem to actively NOT want to sell houses... just received a call back at 4.15pm on Friday following my request on Monday morning and 3 further phone calls requesting a viewing. Promised a call back each time. I've viewed 15 other properties and bought one in the time it took them to return my call. Baffling lack of interest in doing their jobs - vendors beware!

"Amber was a lovely lady"

Amber was a lovely lady. Very polite and helpful. The property wasn't for me but since the viewing she has been in contact and will be sending me further property details