"Not fresh"

Not fresh , some rotten

"Incompetent company"

Incompetent company. Ordered frozen cherries and they never arrived. Hard to get hold of them on the phone, sometimes slow to respond to emails. Said they sent it 3 times but I only received 1 lot of delivery info from the courier. Refunded a month after my order date.

"Rhubarb image not indicative of what I received"

Below is an email that I sent to you upon receipt of my order. I have yet to receive a reply.

I have just received my order. Thank you for the swift delivery.
However I’m not happy with my order. I bought this rhubarb based on the fact that this was Yorkshire forced rhubarb renowned for (as stated on your website) ‘its dazzling colour’.
I run a wedding cake business and one of my most popular flavours is rhubarb and custard which has a filling of homemade rhubarb compote. With pink forced rhubarb this gives a lovely pink filling, and whilst I looked in the supermarkets for pink rhubarb, it appears that the summer seasons only yield slightly pink mostly green.
I bought from your website based on the colour of the rhubarb on the image and also the fact that you specifically note the colour.
I was disappointed today when I received it and it’s mainly green and I’ll be unable to use the majority of it, as a green filling in a wedding cake will not look appetising.
I’m sorry to be so pedantic about this but I could have quite easily gone to a supermarket and bought exactly the same for a fraction of the price. I was prepared the pay the higher price with you purely for the colour, but now it feels like I’ve wasted a lot of money and most of the product won’t be able to be used for the purpose for which it was bought.
I do feel that this should be made clear on your website.
I attached images in my email to support my message, indicating what you advertise and what I received.

"Super Quick…"

I ordered various items at 10am whilst I was in Leeds and the delivery came before my train pulled into King's Cross! Unbelievable!

"Ignored my delivery date request ."

Ignored my delivery date request .
Omitted to send the ordered cheese and sent the incorrect mushrooms.
The order department doesn’t answer the phone and you have to chase and chase.
Very very poor company.

"Poor customer service"

Really disappointed with the customer service. Got in contact multiple times about the poor delivery and subsequent state of the product. No response.

"Scam. No stock but still accept online order, then took my money and ignore all my emails!"

DO NOT PURCHASE ANYHTING FROM THEM, SUCH A SCAM.
A product was shown as avaliable to purchase on their website. After i placed an online order and paid a full amount including an additinal delivery fee, they told me no stock so a refund will be made.
However, they only refund the amount of the product, but not the additonal delivery fee.
I sent emails many times to them asking about why they insisted charging me delivery fee as nothing to be delivered.
They ignored all my emails and still took my delivery fee money.
I am extremely disappointed on their behaviour.
The worst experience ever!

"I ordered 8 tins of biscuit but only 2…"

I ordered 8 tins of biscuit but only 2 was delivered, very appalling service. Got to know that this is not a one off... I will never use you guys again

"Pedestrian hit by van"

Company van parked in middle of junction while driver left van, causing another van to hit a Pedestrian. First Choice made aware of this but wont acknowledge fault. Avoid these cowboys.

"great products"

Always great products and always arrives fresh and on time