"Do not use this company"

Do not use this company
I booked and arrived at the airport. I had been calling the company as per instructions but no one answered the Phone.
Even after the drop off time no one answered.
I had to booked with another company at the airport and finally when they did call me to ask me where I was they said they would issue a refund and 3 weeks later they have ignored all my correspondence and not issued a refund

Do not trust them

"It was a terrible experience"

It was a terrible experience. The day I dropped off the car, there was no one at the set time. After 5 calls and 45 minutes finally someone showed up, I nearly miss my flight. The day I received the car back it was scratched on one door. I have sent several emails and no one have come back to me. Beware that on the site I book this service the rating for this company was 4.8. I recommend checking ratings with Trustpilot or any other reputable site before booking anything online. I which I have done this.

"Not likely to use again"

Generally fine but our flight was badly delayed. We were warned that arriving after midnight would incur a £20 charge. We got to the car at 11.55 but driver refused to hand over keys until we paid £20, too exhausted to argue. With plenty of alternatives we will not use Prestige again. NB this review relates to Prestige Parking not the booking site etc

"Excellent service"

Excellent service, efficient and friendly. Good price too. Thank you

"Terrible experience - avoid!!"

Terrible experience. They were 45 mins late collecting my car, and on return they were 1hr15 late to bring it back to the terminal. They blamed it on bad traffic, but I could see through an app that my car was parked in Slough until 15mm a before they arrived! Avoid like the plague.

"0 Rating really"

0 Rating really
Never ever will I use this company again. We had to wait over one hour for our car! We rang several times and at one point they just hang up on us. It was lay 21:30 and we have two small kids. So we booked this service to get home quick but it was the opposite!
This company should not be allowed to operate.

"Prestige Parking Heathrow- nothing…"

Prestige Parking Heathrow- nothing prestige about them. They lost our key and we waited 3 hours for our car. We have two little ones and had just come off an 8 hour flight. They stopped taking calls from us so unlikely to get a resolution.

"dont use i wish i had read the reviews"

dont use i wish i had read the reviews.....followed the instructions to the letter ......driver turned up to collect 40 mins late which caused us problems.......kept ringing but given different excuses ....do not use beware

"Great communication and really helpful"

Great communication, they rang to check our booking as worried it was incorrect. Our plane was significantly delayed on return but they were really helpful and car was ready as we came through after a long time travelling.
Would recommend

"0* rating"

0* rating. Despite giving 30 minutes notice we would be arriving early they were 25 minutes after the time originally booked arriving to pick up the car. They just don't answer the phone! This incurred a big parking ticket as you have to pay it yourself. The driver was very offhand with if I had a problem to take it up with the company not him. The plane was late on return and although we had to only wait 20 minutes the driver (the same one) was very rude. Again we had to pay the parking ticket. No receipt given. DO NOT USE THIS COMPANY