"*Do not use Prestige Parking Meet &…"

*Do not use Prestige Parking Meet & Greet*

Flight was delayed, landed at 23.30. Called them and they refused to bring my car saying it would have to be tomorrow morning. So I slept in a cold airport.

The next morning I phoned constantly. Eventually picked up and said my car would be 20 minutes. 1hr 10 mins later it arrived.

To top it off the driver would not give me my key until I paid £20 “for the nights extra parking’. Just wanting to get home I paid. *However, my tracker on the car showed that it was moved and parked in Fawsley Close, Slough overnight - a public street.

Absolute shambles of a company, do not use.

"Parked using Prestige parking"

Parked using Prestige parking. 30 min wait for collection of car and 53 min wait for car return! Would not recommend or ever use this company again. A very unacceptable wait !

"Misleading Advertising - I've been ripped off"

I booked a car parking deal for a flight from Heathrow Airport through this company's website. I specifically wanted a Park & Ride option and chose one advertised on the site. The advert clearly stated it was Park & Ride. It was sitting alongside other adverts for Meet & Greet service. Once I had paid & received my instructions I discovered that it was actually a Meet & Greet Service, something I did not want at all. I immediately emailed the firm & explained I wished to cancel because the service I had booked did not match with the service advertised and I specifically stated that I did not want a Meet & Greet Service (this is because at busy times you can wait up to 2 hours to get your car back if they are short of drivers). The firm immediately acknowledged my cancellation & sent me an email that suggested I had received a full refund. On checking my credit card s/m I see I was charged a £30 admin fee. I emailed the company asking them to correct what I thought was an admin error. I had no response so after 72 hours I called them. I spoke to a guy who told me that all cancellations incur a £30 admin fee. When I pointed out that I had made the booking under a misleading advertisement he was not interested. We argued for some time but he would not budge. I have no objections to paying cancellation fees when it is my fault. I have a big problem with paying for things when I had been misled. Do not use this company to book parking - It's bad enough that they don't check their advertising is correct but even worse when they don't care & have no interest in correcting it.
Do not book airport parking through this site. I have been ripped off

"BE AWARE"

BE AWARE - PRESTIGE PARKING STOLE OUR MONEY FROM THE CENTRE CONSOLE!!!! We are filing a police report against them for theft. They also left their empty lunch bag in our car and we found crumbs all over our seats. This is simply unacceptable, however, stealing is on another level. We will be taking legal action against them. DO NOT USE THEM!!!!

"Do not use Prestige Parking Meet and Greet…"

As instructed I called 30 minutes before arrival at Heathrow T3. The number went straight to voicemail.
This was at approx. 6:30 am. I called repeatedly all the way to the airport and it was not until I had arrived at the car park that I was actually able to speak to a person. This meant that instead of just drop off and go I had to wait 20 minutes for the driver to arrive to take my car.
On my return I called to say I had my luggage and was told my car would be at the car park in 15 minutes . It was in fact 35 minutes before my car arrived.
When I checked the odometer of the car I found that it had been driven 28 miles. Therefore it would have been impossible to return my car in 15 minutes.
The company who parked my car was Prestige Parking Meet and Greet

"Considered reporting car stolen after 3.5 hour wait"

Deals4Parking seems to link to various parking services, but a read of the reviews on here indicate that there is no actual choice offered.
We got a reasonable price from Premier Airport Parking (no other online presence) through Deals4Parking and it was dreadful. They were rude, surly and late on the pick up forcing us to pay 8.50 for the privilege of dropping our car off with them. They were then 3.5 hours late dropping off the car. I offered to get a taxi to where I could see my car on GPS but the phone, but this was refused. They asked us to wait "more than an hour" multiple times. No indication of ETA was given. At 3 hours, just as I had resolved to call the police, they finally found us a driver. Oh and how
You have to pay £5 to collect you car too.

"Absolutely Appalling"

Never have I had to come home and post a negative as strongly as this. We were told to phone 30 mins before arrival and there was no answer. They arrived 30 mins late at the airport and we had to pay their departure costs from the short-stay car park. No apologies for being late when we were just about to take the car to the long stay in a panic. Best was on the return to the Heathrow, the car was returned 30 mins late and covered in birds muck and was in an appalling state. Please do not use this company they have no respect for property and are rude on the phone. Not to forget we had to pay the exit fee as well another £5 odd.

"Appalling service"

Appalling service, AVOID.
Waited 3 and a half hours at airport for car to be returned. Rude service, either doesn’t pick up or puts phone down on you when they do.

"I booked my Heathrow meet and greet…"

I booked my Heathrow meet and greet with prestige parking through deals4parking, the service was seamless and everything went as planned. Easy to book, great directions, and car waiting on return.

"DO NOT BOOK WITH THIS COMPANY!!!!!!!!!"

DO NOT BOOK WITH THIS COMPANY!!!!!!!!!

Our car was returned with key scratches all along both sides of the vehicle. We sent an email with images and videos to this company and months later no response. We have tried to call many times but no luck. I wish I took the time to look into reviews before booking with them.