"Awful exprience!"

Called the mobile number for our car to be collected, nobody answered the phone for 45 minutes. Had to use an alternative car parking company as couldn't wait any longer. They refused to refund our money!
Awful company! DO NOT USE THIS COMPANY!

"AWFUL!"

AWFUL!! Never booking with this company again. We had to wait over 90 minutes on our return at Gatwick North terminal for the car. The car was filthy dirty and dash cam on the front window screen had been removed! Staff extremely rude. Do not use this company.

"They are scammers"

They are scammers. Their drivers had an accident driving my car and never repaired or provided me with the company insurance even the police couldn’t track or get their insurance details
Stay away from these scammers

"Thieves!!!!"

Drove my car, stole my perfumes and made 5 trips without my permission. Car was very dirty and clearly someone was looking for something else to steal! AVOID!!!! Thieves!!!!

"Avoid this company"

I really don't undestand how they can do business with to many complaints, delays and issues.. They bring us the car after 40 minutes, dirty and with coffee all over the dashboard.. They are cowboys! Avoid!!!

"I booked my parking in Terminal 5 with …"

I booked my parking in Terminal 5 with Heathrow Prestige Parking (06/06/2023 - 09/06/2023). When I left the car it had almost half a tank full of petrol but when I picked it up on the 8th June (I came one day earlier), the tank was on Empty.

DO NOT USE THESE COWBOYS

"Poor service"

We were told to call in within the specified time frame given which we did both outgoing and ingoing. We still waited over an hour on both journeys. Both times we were told the car is nearly with you. To still be waiting 20+ minutes. They advertise 20 to 30 minutes wait which they missed by a country mile. Communication is poor. My advice is do not use.

"As everyone else has said"

As everyone else has said. Didn't turn up on time. Waited 30minutes to drop off and similar time on return. Then just stopped answering the phone.
Also operate under names Quick Park and Heathrow Best Meet and Greet

"Failed meet and greet!! Avoid!!"

We called as instructed and could get no answer from the “friendly driver” or the office helpline so after 30 minutes we had to book a last minute long term car park and arrived late at T5.
Totally useless and we will be asking fir at least a full refund!!!!!

"Delayed collection, Airport charges and 20 miles driven!"

Despite ringing 20 minutes before arriving at Heathrow terminal 4 upon arrival the driver to 45 minutes to arrive, so over 1 hour from our initial call. Despite the paperwork saying all costs were covered we had to pay the carparking fee and to cap it all my car was driven for 22 miles from initially leaving the car to it being handed back to me.