"Telephone Messaging Service"

Steve was most helpful and my request completed quickly and efficently. (Ticket reference 2744961). Thank you Steve!

"engineer arived on time process was…"

engineer arived on time process was simple good customer service

"Great speedy service from Matt"

SCG are always prompt to reply, they are very professional and competitive.

"An excellent company to deal with!"

An excellent company to deal with!
Throughout the process of our installation of a new telecoms system and fibre broadband here at Phoenix Plumbing Supplies, SCG kept us informed every step of the way, even when Openreach failed the first attempt at getting a line in, SCG Put us at ease. Sean was brilliant when installing the phone system, Being Attentive to our Needs. Thanks All!

"When a JCB digger took out our phone…"

When a JCB digger took out our phone line they were helpful to get the problem sorted quickly and if signed up to 24 hour assistance they are there when needed.

"Deals with requests for changes…"

Deals with requests for changes promptly and always friendly.

"SCG great help"

More than helpful and quick in any queries that we had.

"Needed to query a machine data sim was…"

Needed to query a machine data sim was working correctly as part of my fault finding process. Easier to start here than drive across the country to the customer site. Initially spoke to Julia who started the 1st line checks and confirmed that on their end the sim was working. After hearing that I’d made plans to visit the customer in order to quiz the machine in question she placed my ticket on hold until the site visit to ensure I received a follow up call. Helen called me to see how I was getting on and whether I needed any support from her end but was able to feedback I had resolved the issue.
Excellent customer service and appreciated the follow up call. Thank you.
Reference number 2715206

"Issue was resolved quickly"

Issue was resolved quickly and efficiently and communication was good.

"reference 2720028"

My query was answered perfectly.