"HOT SERVICE FROM COOL SUPPLIER"

After much research on the net i decided the Smiths Spacesaver plinth heater was the one for me. Radiators.co.uk were enthusisatic on the phone and so i placed the order on line. Delivery was quick and the product is very satisfactory. It heats our 12ft by 12ft kitchen really well and quicker than the radiator we removed. Should i need more heating items i will be using this company with confidence.
Graham Barnard
Westham, Pevensey
East Sussex

"Cheapest on the Internet and arrived quickly."

Ordered a hydronic kicks pace heater. Was cheaper than elsewhere and had free shipping. Arrived in a timely manner and i was kept informed about delivery. Will use again.

"poor service, poor company."

one of my radiators arrived damaged, phoned the company immediately and was assured a replacement grill would be sent out, 6 weeks later still waiting for it. poor service, would not use them again

"Radiator was delivered as promised and is heating the house. Job done."

No problems at all with this purchase.

"Very efficient and helpful service."

Called and ordered 4 radiators. Realized a mistake in my dimensions. No problem, issue resolved. Thank you!

"Not easy to deal with"

Radiators.co.uk it turns out is another site for BHL, which is another name for Bumford Heating - all convoluted and when you order from Radiators.co.uk you actually end up communicating with BHL
BHL (or Bumford) have a reputation for being hard to deal with and I had endless emails to get a simple exchange of a radiator. They said I was wrong in my order, I thought they took down the wrong radiator order.

In any case if they were customer centric they would have just done the right thing and nor argued endlessly.

Not left feeling warm to them.

"Great service and a working radiator... what more could one want?"

I ordered a larger than average radiator to cope with my living room and replace two old ones, and am very happy with it. All instructions were clear, the delivery info was accurate and the packaging was secure.

"impressive"

The Myson kickspace heaters really do kick out some heat ... we avoided having to lose another wall for a radiator using a couple of these and because these things have little fans on them we don't get any cold spots in what is a very big room.Highly recommended.

"What a mess."

Already written a review use that !!!!

"Poor, no communication, do not use them"

Can't believe they emailed me customer survey feedback form to fill out ! You see this is the first form of communication I've had from them since I ordered a towel rail way back at the start of November, rang them a few times to be given dates of delivery but it never happened , no offer of alternatives or even communication to say it's not available poor
Poor poor! If I was to treat my customers the way they have handled me is be broke !