"Please be very careful of this…"

Please be very careful of this business. I decided to give them another go despite the mess and unprofessionalism they displayed when they
closed down last year. That was taking money but not fulfilling orders, not responding and then receiving nothing. However, I assumed as they would be trying to build back trust with customers, they would be more ethical, unfortunately that’s still not the case. This business still operates shady, dishonest and unprofessional. Ordering will be at your own risk. They currently claim to offer same day dispatch if you order before a certain time, I did, paid next day delivery for my order and it’s been three days and I still don’t my items, nor has it been dispatched. Truly disappointing.

Just a warning for anyone looking to purchase for the candlestuff store.

"The scents are captivating"

The scents are captivating!
They create a delightful and inviting atmosphere.

"Do not trust "

Interesting that all the reviews from last year where a huge closing down sale took place and many people didn’t get the orders, many people got parts of their order and more refund and even more had to fight to get their money back. Now opening again under new management not very believable I’d stay away. There are so many other suppliers. If they wanted to re-open they should have left the bad reviews done an apology to all the businesses they affected and rebuild instead of hiding and removing the reviews from that awful time. And I’m wondering how they got a good review this year 2024 when they aren’t open for selling ?

"Absolutely shocking company"

DO NOT GO NEAR THIS COMPANY . TOTAL SCAM ARTIST.
I was done out of money last year and so were many other people. She is now starting up again under the disguise of Candlestuff Store and telling everyone it is under new ownership and management.
You have been warned.

"The scents are captivating"

The scents are captivating! They create a delightful and inviting atmosphere.

Gorgeous fragrances great prices all well packed one of my favourite suppliers.

"Amazing how this company is still…"

Amazing how this company is still selling when they take payments and don't send stock! Cowboy thieves..... potential buyers beware!
Where is my stock from last year????

"This fragrance oil is amazing"

This fragrance oil is amazing!

Quick and easy ordering and fast delivery! I’ll definitely be returning.

"Several orders not received and no responses to emails."

I now know that this company has closed down but I placed a quite large order in Sep and Oct which I have not received. If they did not have the stock then a refund should have been given. Very dissapointed and now trying to chase my money back.

"I've been had too"

I've been had too

crooks - I am not getting the oils. £30 is a lot of money. Paid on a debit card so I don't know where I stand

I hope karma comes back to bite - all they had to do was take their website down
they are still online but have no intention of fulfilling orders

"Avoid"

Ordered on the 13th of September. Initial parcelforce notification and then nothing. Unable to make contact with company for refund or to chase order. Phones are disconnected, negative feedback from many customers being removed from community groups, emails ignored.
Website is still open though - Be warned. A good company turned crooks !!