"Great"

Great, thank you

"Don't experience buyer's remorse"

What Kloud9 do not tell you is that when they install the cabling to your home, they own it. No other provider can offer a service on their infrastructure if you decide to look elsewhere on termination of your contract.
I specifically asked K9 to remove my contact details after they had given me the hard sell and I politely declined their offer after making my own enquires. They continued to hassle me which only demonstrates a very unprofessional attitude and a disregard for openness and accountability.

"Friendly stuff and high efficiency."

Friendly stuff and high efficiency.

"I’ve been a customer with Kloud9 for…"

I’ve been a customer with Kloud9 for over a year now, and I can confidently say they offer some of the best customer service I’ve ever experienced. From the initial setup to ongoing support, their team has been nothing short of outstanding.

Whenever I’ve had questions or needed assistance, their customer service team has been incredibly responsive and helpful. They not only resolve issues quickly but do so with a friendly and professional attitude.

I would highly recommend using Kloud9.

"Fast broadband network"

Registration process is smooth and quick, and at the very first instance the network speed is great.

"Installation great but Router Coverage POOR."

The installation team was great, it runs to the router at 1GB as promised BUT the router broadcast area is very poor. I had to buy repeaters to get it around the property where as my previous supplier (AirBand) router covered the whole house (2,500 squ ft) very well.And yet both are Linksys routers with the same build number. Kloud9 DID try to sort it out but failed.

"Great communication and friendly…"

Great communication and friendly interactions with all involved.

"The installation was highly professional"

The installation was quick, professional and efficient. The team kept us informed as to steps they were taking to install the equipment and verified that everything was in order and as it should be before switching us on. We have no complaints or criticisms whatsoever. It was a pleasant couple of hours spent with two highly competent and professional individuals.

"Brilliant service"

Brilliant service

"Very good service"

Very good service