"Who have a issue"

When created a ticket, they will response asap and call back for solving issue.

"Great customer service"

Great customer service, quick and professional

"Easy to follow instructions and very…"

Easy to follow instructions and very quick to get connected.

"I can’t fault the installation from…"

I can’t fault the installation from Kloud 9, Fin and Billy(?) were so friendly and approachable and let us know exactly what was going on and when. Our speeds have improved considerably since the install too. I have dropped a star because I found the sales approach incredibly strong, to the point of too much. We had multiple house calls, phone calls, leaflets through the letter box, even after we initially declined the service, and it did get pretty frustrating and felt quite forceful. I also found that the duct box covering our data duct had been unscrewed and a feed line had been put down almost in anticipation of the install happening even though we hadn’t agreed to the install yet. Thankfully, we did end up going for it and the install was really pleasant, but I do think the sales approach needs to be reviewed/the teams shouldn’t be touching peoples houses before anything has been agreed.

"Your help was very much appreciated"

Your help was very much appreciated. I have the Wi-Fi access now.

"Good service"

Good service, very helpful engineers

"Very helpful "

Even though the installation didn’t go as quickly as they planned they resolved all issues and was very professional, very helpful on the phone as well. Would recommend

"The installer and Finn"

The installer and Finn

"Thank you Klound9 give a quite response…"

Thank you Klound9 give a quite response to help me to solve the problem. Mr Ewan is a very efficient staff, he gave me a very good service and follow up. Thank you for all he has done for me.

"Quick"

Quick, easy, fast, instant set up
Perfect