"Good to chat with Peter & Julian and…"

Good to chat with Peter & Julian and get advice & information on the product

"Extremely efficient"

Extremely efficient. Order arrived within two days. Very pleased!

"The company provided excellent service"

The company provided excellent service, the product was deilvered very quickly and was well packaged.
The usual good service from Holden's

"Great service with speedy delivery"

Great service with speedy delivery

"Quick service of item required."

Quick service of item required.

"SNG Barratt would be 5 star normally…"

SNG Barratt would be 5 star normally but they need to change their shipper DHL. DHL are alway getting their deliveries wrong and do not seem to care. They were due to deliver a parcel on Friday which they tried and we had waited in. They say they could not get an answer but they ignor the instruction to leave in the porch. I rang them and excepted the driver did not read his instruction but would re deliver the same evening. This did not happen so was unable to take the my car to a show. The parcel has still not been delivered and it is now Sunday evening. While this is a DHL problem it falls on SNG Barratt to answer. This has happened before with DHL SNG Barrett continue to use them.
UPDATE: I have spoken to SNG Barrett and they were already onto my problem .
They have promised to come back today as soon as they speak to DHL. The guy at SNG was very helpful and understanding so I will judge by result at the end of today if I receive my part.

UPDATE: SNG have been back after speaking with DHL. DHL stated the was met with an aggressive dog so did not complete deliver. I do have a dog but it is the opposite end to agressive. After speaking to the local depot a drive stated he has delivered to my house many times and the dog is far from aggressive. I have now been promised a delivery between 12.30 and 1.30 pm. I shall judge by result. I am of the schools that errors or mistakes take place but I judge by how that are resolved and the effort put in to correct the situation. So let’s see what happens?
UPDATE: it is now 3.35pm and still no sign of a delivery. Rang SNG Barratt and they agreed it is unacceptable and would ring DHL. They have said they will refund the delivery cost which is nice but does not help with getting the parts. This is now getting beyond a joke. My little update maybe boring the pants of anyone who reads this but I am determined to follow this through.
SNG have rung back after speaking to DHL . It seems the drive has had a puncture but I am now No 3 on his list. We shall see if this target is achieved.
FINAL UPDATE

Part arrive at 4pm. So to wrap up I will give SNG a revised start rating of 5 for doing all they could their end with people (Tom) coming back to me untill it was resolved.
As far as DTL are concerned I would not give them the time of day as any star rating could not apply. Apologise for boring anybody who reads this.

"Handy for old car electrics!"

Very useful to find someone who can provide these rare parts for classic vehicles, really appreciate the prompt postage and support
Thankyou!

"I got help on the phone to get a specific part"

I got help on the phone in identifying a non standard radiator cap to hopefully fit a new radiator. It arrived very quickly as requested and only needed a small adjustment to fit properly

"Good communication"

Good communication, quick service.

"I had to contact SNG BARRATT twice…"

I had to contact SNG BARRATT twice about my back order part over a period of 7 months before the parts were shipped. Otherwise SNG BARRATT are usually excellent to deal with & shipping is always fast.