"I faced a few issues while accessing…"

I faced a few issues while accessing the manual, it was an OVA file and needed VM to open it. CC was very helpful in setting up it on my PC and guided me well. Full 5 Stars.

"Communication!"

Communication!
I wanted to find specific reference information for an outboard motor I was working on.
I had used eManualOnLine for another issue previously and found that information in one of their publications.
Naturally I returned to this website when I was experiencing difficulty diagnosing a wiring problem on an outboard motor.
After finding a reference publication and knowing the difficulty this information presented, I decided to contact customer support.
After several prompt back and forth information gathering exchanges, I was politely informed that the reference manual did not cover the wiring information I was seeking.
I was extremely surprised and delighted that this support representative actually went above and beyond in customer satisfaction. I was not sold something only to find what i was looking for was not there.
Kudos to this company and the service support team.

"Truly a great experience"

Truly a great experience, all my queries were answered neatly and in a timely manner. Recommended !!

"I had a bunch of questions and they got…"

I had a bunch of questions and they got back to me about everything. I installed the software and everything looks good.

"Excellent Resource for older Manuals"

I downloaded the manual for my Force 15 HP Outboard last year. I never printed it out because it is so easy to look at it on my computer.
Unfortunately, I had a failure and lost the hard drive on my computer. I besides other devastating loses, I also lost the downloaded manual.
I contacted EManual online and told them what happened. Within minutes they provided me a link to download the manual for a second time.
I call that unbeatable service

"Solid Effort, Good Follow-up"

Have pruchased from them twice in the past without issues. Regarding my most recent search for a specific manual: Prompt replies that seemed to be coming from real people. The offer of a discount on another product because the CSR couldn't obtain the one about which I had inquired this time was a nice gesture. And I appreciate the indication that they do reach out to their customers when the manual that they’re seeking becomes available – now time will tell whether or not they follow-up as said. Overall, solid effort and interaction via e-mail, even if not successful at present, adding to previous successful completed transactions. Will go to them again without hesitation.

"Perfect experience as usual"

Perfect experience as usual

"Super service!"

I just bought a case 685xl and needed to do brakes on it. Bought the workshop service manuel, but realised i got the wrong one as the naming and listig can be a little confusing.
Email support got it traded for the right one in max 2 hours on a weekend! Super service and good quality manual

"Very easy download"

Very easy download, communication with the company was excellent with very fast replies. If required, I will certainly be using this company again. Many thanks for your support.

"My second purchase with eManualOnline…"

My second purchase with eManualOnline and I am quite happy with the products purchased. The customers service I received was great (needed to sort out missing figures in my manual) and their replies to my queries were prompt. Overall I can recommend eManualOnline if you are looking for a car workshop manual.