"Fantastic customer service"

Fantastic customer service. My warranty had run out by a few months on Slinky mono mixer tap, but Jordon could not be more helpful. She found out the cost of a replacement part and then called me back to say that they would let me have it for free and posted it first class by Royal Mail, arriving the next day.

"Methven Magic..😃👍🏼"

Having seen these types of taps advertised on social media we were very sceptical about the principle behind them and why we would need one, how wrong we were.
These taps are fantastic, look great in the kitchen simple to operate and how convenient they are, no kettles, no water filters, quicker cook times and the filtered water tastes fantastic.
The process from selection, to ordering, to installation was very smooth and professional.
I can honestly say it’s the best thing we’ve put in our kitchen and believe it took us so long to get one.
I can highly recommend Methven, you won’t be disappointed.

"A Fantastic Trustworthy Company."

I had a bit of a problem with taps I bought which, ultimately, had been caused by dirt getting into the ceramic disc in the cartridge. This would have happened during the installation and nothing to do with the production. I have had first class support and help from this company where nothing seemed too much trouble. I only wish all businesses were like this! Thank you, Methven!

"Excellent System."

Easy online purchase procedures with easy to follow specifications and choices, order was processed quickly and went through without issue.
Contact with Methven was easy and after a few easy to understand questions an installation date was given and was followed up with confirmation by email.
Looking forward to using this excellent product.

"Excellent customer service"

I needed a flow regulator for my methven swan neck kitchen tap. Unable to source one at tool station (where the original tap was purchased), I tried the 0800 helpline on the methven company website. The lady who answered the phone was a tap expert. She helped me to identify the part and advised on the procedure for replacing the part.
To cap it all off, without hesitation, I was offered the part as ‘gesture of good will’. It arrived next day. The regulator was fitted and the tap is working again.
For customer service- this company excels.
The taps are great as well.

"Exceptional Company with first rate customer service"

A professional company with exceptional customer services. Having purchased and had fitted one of their hot kitchen hot taps, the Methven team have been in regular contact to see how things are going, provided assistance and support in sorting out a replacement filter and have even made life even easier by setting up a subscription service for the filters to ensure I never forget when the filter is due replacing. I can speak highly enough about the service I’ve received, not to mention the hot tap which has been revolutionary, I wouldn’t be without it.

"Great service from ordering to…"

Great service from ordering to installation. Really happy with the product. Looks stylish and very user friendly.

"Exemplary Customer Services"

The thermostatic control valve on our shower became hard to move and a bit erratic with the temperature, so I contacted Methven to purchase a replacement valve. Upon hearing that it was a month short of the five year warranty Becky in customer services insisted that they replace it free of charge. I was very impressed as most companies want to charge for everything they can these days. Top marks to Methven and top marks also to Becky.

"4 in 1 Tap"

Enjoying having filtered drinking water on tap and immediately available boiling water and not having to use a kettle. Very convenient and well made. Fairly unobtrusive installation and cannot fault their after sales service should it be necessary. Would recommend to anyone.

"4-1 Tap Brilliant"

4-1 Tap Brilliant! Loved the idea of instant boiling and filtered water from a single tap in a hard water area. Installer had work cut out as we had an old kitchen pipe set up but completed the job really well. Good to do your homework preparation before appointment. Since then it makes for great cuppas, goodbye plastic water bottles and so easy to use. The houseguests to date have all been envious. Very happy.