"Madelaine was amazing!"

I’ve ordered items from Skandium previously and things went without a hitch. This time we had a delay due to backed ordered item. The issue arose when I moved residences during the (international) shipping process. Madelaine was wonderful, She handled the changes with the shipping companies and kept me updated.

"Fantastic customer service from a…"

Fantastic customer service from a professional business who cares about the client. They are fair, fast and personable. Cannot recommend Claire or Luke in the customer service team enough.

"Excellent "

What fantastic service I would not hesitate to order from Skandium again Highyly recommend.

"Very efficient service"

Very efficient service, great products and prompt delivery.

"Good customer service."

I raised a query with the Customer Care Team. Luke Jeffrey dealt with it promptly and courteously and resolved it fairly.
I was happy to proceed with my order.

"very helpful"

very helpful

"Very good experience"

Helpful advice in buying; an efficient order process; very good information concerning progress and delivery. And a great product too. Thank you all at Skandium, especially Luke Jeffrey!

"Good outcome after a disappointing start"

Ordered a Secto Octo pendant back in Jan 2024, which went missing during delivery. Luke was able to sort with the supplier and the item arrived 3.5 months after purchase. We're happy with the product and Skandium in fast tracking a solution.

"Brilliant customer care"

Brilliant customer care; great products

Spoke to Luke at customer care. Very little wait time. Luke was an absolute pleasure. Ordered lights. Love them.

"Skandium has a great selection of well…"

Skandium has a great selection of well curated, stylish products that are hard to find from other UK retailers. Their service is excellent. Thank you Skandi team!