"Great communication"

Great communication. Luke was very helpful and responsive. Looking forward to receiving my coffee table.

"Skandium - Top-notch service "

The customer service far exceeded expectations and l would highly recommend both the team and the store to anyone looking for high-quality furniture and top-notch service. Thank you

"Luke is a superstar! "

The service is amazing at this place. Luke is particularly helpful! A real superstar :) Thank you!

"Brilliant customer service from Madeline"

I had been trying to track down replacement legs for a desk I bought from another retailer for months, but nobody could help. I eventually contacted Skandium as they were listed as a retailer of the same brand, but they didn't stock the item. Madeline was brilliant and replied to my email incredibly quickly, contacted the manufacturers, checked they had the correct item and has arranged for the legs to be shipped to me. Myself and my daughter (who has out grown her little desk and needs the adult legs on it now!) are hugely grateful. Madeline was so professional and efficient, brilliant customer service, would highly recommend Skandium.

"I’ve always loved Skandium products"

I’ve always loved Skandium products. Just ordered a TV cabinet that I wanted to order through them to take advantage of the current 15% discount offer, but they didn’t have the colour I wanted. I contacted customer service and got what I wanted straight way.

"Exceptional Service! "

Recently purchased the Flos Taccia lamp from Skandium, and I couldn’t be happier with the outstanding service provided by Luke in customer services.

Luke’s customer service truly stood out—he was not only knowledgeable about the product but also patient and helpful in addressing all my queries. Skandium’s commitment to excellence in customer service is evident through Luke’s exceptional assistance.

Having been referred by long-standing customers who praised Skandium, I can now confidently say that their recommendation was spot-on. In an era where exceptional service is rare, Skandium has won me over as a customer for life. I highly recommend Skandium’s top-notch service to anyone seeking quality and professionalism in their purchases!

"Competitive and competent"

checked prices against 3 other companies stocking same item and Skandium was by far the most competitive. Then there was great customer service from Claire and Luke. Great advice and flexibility when I changed my mind. Best thing was speed of response - excellent. Very happy.

"A first class service"

Dealing with a lady called Claire has been absolutely brilliant. She is totally professional and has responded to my without hesitation. It has been a great pleasure in dealing with her. A first class service and greatly appreciated by all her work. Thank you very much.

"Great experience with Skandium"

Great experience with Skandium , easy to order. Very good communication on ordering and delivery timeframes. Arrived sooner than expected and really helpful and communicative delivery team. The items are excellent too , very pleased

"We expected flat pack..."

It was not at all clear on the website that the table could not be disassembled - we expected flat pack that we could then put together. Given the size it was impossible to bring it through the door and had to be delivered over the hedge and shed at the rear.