"great experiences"

I've always had great experiences with Rave. The quality has been great and the range of choice is equally good.

"Bad Swiss Water Decaf from Rave…"

Ordered the Swiss Water Decaf from Rave which arrived last week. Coffee tasted bitter and over-roasted. I had a way better Swiss Water decaf from Union 2 weeks back. Also the plastic seal on the bag peeled off and was stuck on one side of the bag, which wasn't great either so I transferred to a zip lock plastic bag. The taste deteriorated significantly faster than I expected - after day 3 it was terrible.
First time I've ordered from Rave and I would not recommend if you're looking for a good Swiss Water decaf.

"Great coffee and customer service"

Great coffee and customer service. Tried various beans and Indian monsoon no 53 is definitely favourite so far.

"Very impressed"

Initially I signed up for a discount, I was very impressed. I'm not a connoisseur by all means but I enjoyed the few types I tried from rave over the past few months. The subscription is easy to cancel/edit online via your account, none of this having to ring up rubbish some subscription services need.

Unfortunately I've had to cancel my subscription as I'm feeling the squeeze of "cost of living" but recommend this to someone looking for a high quality coffee subscription service that doesn't have your eyeballs out.

"Very Inconsistent Grind Size"

I’ve had coffee from Rave for a number of years now, but recently the grind has become very unreliable, differing hugely between orders.

I have a Delonghi machine so I choose the filter option, which always delivered coffee slightly coarser than espresso so it didn’t clog up the machine.

In my last three orders, one has been perfect but the other two have had a much coarser grind, leaning towards cafetière sized grounds.

Sadly I’m not willing to have a monthly guessing game as to whether it’ll be the right grind or not, so I’m off to find another supplier. A reluctant goodbye!

"Great Coffee and Customer Service"

We had an issue with Royal Mail losing a couple of shipments, but Rave quickly sorted it out for us. Also, it's the best coffee!!

"Excellent customer service"

Super fast delivery! Love the brew guide. Amazingly fresh.
Excellent customer service. Grace immediately sent out a new bag to replace the faulty one.

"Excellent coffee"

Excellent coffee- I have the Bean subscription- and really good customer service. Response to emails is brilliant if you want to add/pause order.

"Brilliant customer service"

Brilliant customer service. I ordered a mix of items which included a bag of decaf cafetière coffee which when it arrived had a tear in the bag and coffee was spilling out. Thing is this was a gift for my dads birthday so I took a picture and sent an email to explain and straight away Jess from the team placed a new order for me, first class so it will arrive promptly in time for my dads birthday. The care and consideration from the customer service team is exceptional and I will certainly be ordering from these again for future gifts!!

"Great coffee"

Beautiful packaging with an aroma valve. Exactly what great coffee needs. Delivered very, very quickly after roasting. The coffee is amazing, holds it crema very well and makes for a fantastic morning pick me up or even an afternoon social beverage.
The customer service couldn't be better.
One very happy customer!