"Do not buy!"

For years, Rave Coffee was my go-to for that perfect morning cup. Even Andrea, my discerning feline companion, would perk up at the sound of the grinder.

But lately, things have gone stale (pun intended!). Last week, I ordered a birthday coffee bundle for my daughter. Not only was it late, but the coffee itself? Let's just say Andrea wouldn't even sniff it.

Is this the new Rave Coffee? Because frankly, it's a major let down. We deserve better, Rave! Fresh beans, on-time deliveries - the basics! Otherwise, there are plenty of other roasters who appreciate both humans and cats who enjoy a good cup of joe.

"Great coffee ,staff behaviour issues"

I have been going to Rave's for some time now as my weekly treat. Lately my visits there haven't been so enjoyable I regret to say.
One of Rave's staff members who I believe to be a warehouse person maybe under the name of Arley? His behaviour to the women barista's is appalling, behind the counter flirting and touching them and his obnoxious laugh is so disturbing, it seems very innapropriate behaviour.
Rave needs to sort this out before they start loosing customers!!

"Amazing!"

I've had a subscription with Rave for a few months now and can't fault them! Amazing coffee that's roasted and posted the same day and I receive next day

Will be continuing with them for a long time!

"VERY EXPENSIVE DRINKING CHOCOLATE "

The Aeropress part I ordered arrived OK so good.
However, the drinking chocolate is not good. It's full of extra ingredients (I couldn't find an ingredients list on the site to check before I ordered) and needs a lot more than the suggested 35g to make it taste chocolatey so is very expensive.
I was also horrified at the amount of wasted paper advertising this company in my parcel. Especially the ridiculous plastic sticker. Stop doing this! The world is already full of rubbish.
I will not be using you again.
Over hyped hipster rubbish.

"Excellent customer service"

Excellent customer service. Coffee wasn’t as I expected but the error wasn’t Rave’s mistake, so the fact it was sorted so quickly and they went above what I was expecting in order to ensure I was happy with the order was outstanding.

"Really excellent coffee"

Really excellent coffee, great website and rapid delivery. Their two decaf beans are especially fantastic.

"Coffee good. Pods hopeless "

We’d used Rave pods for our Nespresso machine since 2021. The delivery was fine and the Colombian blend was decent coffee, but the issues with the pods finally madd us stop using them. The previous pod design was regularly troublesome - not perforating properly and very slow compared to Nespresso pods - so we ended up having to pre-puncture the tops with a skewer to guarantee we wouldn’t waste pods! However the pod design has recently been ‘improved’ and so they now regularly leak coffee from the fronts, stop working half way through the process or are just so tight a fit that opening and closing the mechanism is really difficult. Just too unreliable now - sorry!

"Consistently great coffee and just proved to be great at Customer Service too"

I've been ordering coffee from Rave since 2019 since I was first introduced to them by my brother in law. Since then I've placed around 40 orders, all without any kind of hitch and always great coffee so one very happy customer.

I just wanted to highlight an incident today that really does show Rave in a great light. I opened my latest order to find that (for the first time this has ever happened) I've been sent the wrong coffee. I logged a contact form on their website and within 5 minutes of submitting the form an order had been created for the coffee I should have been sent and an email sent advising of same, no questions asked.

I think that's extraordinary service in the current climate and should be highlighted as such. I look forward to receiving my replacement and to placing many more orders with Rave in future.

"Phenomenal"

Just ordered my second batch of coffee beans from rave and suffice to say it will not be my last! Ridiculously fast delivery (I only ordered them yesterday!) and the quality of the coffee is incredible - both the caffinated and decaff. I've always drunk decaf begrudgingly before but both the Swiss water decaf and the Columbia el Carmen decaff are impeccable, makes for an absolutely delightful evening drink. The Guatemala Bosques de San Francisco is My favourite to date, such complex flavours I just adore it. Pricier than supermarket beans but unquestionably worth it!

"Coffee and customer service top notch"

Always had fantastic coffee from rave really enjoying the Papua new guinea 139 atm. And the customer service is top-notch