"trendy S wave curtains"

I got our curved S wave curtains fitted a few months ago. love them so much as I could not get other companies to tailor what I needed at the time. Compared 3 companies their prices come the best as well.

"great fabric/design"

Great service from their NSW team as they kept me well post with the installation situation during the current lockdown. as I would not like to expose myself to any risk. Previously had my rollers installed by them a couple of years ago, liked the material and design, would not hesitate to come back again in the future.

"Don't even bother with these guys"

Don't even bother with these guys, I paid for curtains that were meant to be in in May and still don't have them (five months later), management won't respond and have now had to go to NSW Fair Trading and the ACCC - save yourself the wasted money and energy and find someone else!

"BLOODY HOPELESS TO DEAL WITH!!!!"

BLOODY HOPELESS TO DEAL WITH!!!!! had shutters fitted 3 months ago, some were faulty and some made completely wrong so installer did not finish the installation. Have contacted them numerous times since but either get no call-back or some attempt to fob us off. STAY RIGHT AWAY from this company! They are unscrupulous dishonest cowboys that provide low quality products, then take your money and run!...never to be heard from again.

"Avoid"

Avoid. Ordered house lot of shutters and paid deposit in early March. Was advised 12 weeks to deliver and install due to COVID shipping delays, etc. All good. Then crickets. Chased in July. No response to emails, calls get engaged signal. Made contact via contract installer. Order hadn't been made. Offered to make (another 12 weeks) or refund. Took refund option but haven't been paid despite lots of chasing and promises by installer. Worst customer service ever.

UPDATE: So I contacted the person who responded to this post. I have no idea why someone from a chinese dairy company was contacting me about a NZ/AU blind company but I went with it. They asked for details and said someone would call me within 48 hours. Crickets for another week. Emailed them again. Got a call this time from someone at Kresta in Auckland. Said she was emailing my details to the regional manager and they'd be in touch. No-one was in touch so I called back at the end of the week and got a different person who said she'd email the regional manager and ask them to call me. Wouldn't give me the managers name or contact dets. It's another week later and nothing. Worst customer experience EVER! Don't give Kresta your money!

"COWBOYS"

COWBOYS. DO NOT USE!!
TERRIBLE company we paid upfront, the wrong blinds were installed, (the installer that came was suggestive?!) have waited 8 months for our blinds to be replaced and every excuse in the book has been used, the receptionist is rude, no one calls back and it's just lie after lie.
We are now taking them to the small claims court.
They should not be trading!

"DO NOT USE THIS COMPANY"

DO NOT USE THIS COMPANY
YES IM SHOUTING!
Never have we experienced such terrible customer service. It’s been nearly a year and nothing is right. Firstly we were waiting for installation only to find they had lost the entire order and nothing had been made. Then the blinds and shutters were all the wrong sizes when they arrived.
This is through Albany Auckland branch.
We still haven’t got the correct ones
They don’t turn up when promised, they come several times to measure the same thing
Beyond incompetent

"Shocking"

Shocking, 5 months later, still waiting for my order. No one cares at Krista, they are very unprofessional and lack integrity. They never call you back or respond to emails and nothing us their fault. Do not do business with them, you will regret it!

"Nightmare company"

Nightmare company. They had to make our blinds three times before they matched colours and weren't a joke. Eventually after a year we were reasonably happy. but now..the cords on our premium wooden Kresta Venetians have started breaking 2.5 years after they were installed. But the company A- took 6 weeks to reply to us and needed to be prompted about 6 times and B- now have replied to us saying that seeing as we are 6 months over the warranty they won't offer us any help or repair whatsoever. Would strongly suggest not going with this company.

"Unfortunately I had to give a 1 star…"

Unfortunately I had to give a 1 star this company is not worthy of that! Please I urge everyone to stay clear of this company you will regret it! I wish I had of read the reviews before I purchased last November! I am waiting for my correct curtains they tell lies and do not return calls I am lodging with fair trading today and contacting a current affair this needs to stop! PLEASE do not get involved with this company.