"Order for a Nikon lens."

Order for a Nikon lens.
Very helpful after the online ordering part went a bit haywire (popup's were blocked).
Ordered and sent out on a Saturday and received by Wednesday.
Well packaged goods and I'm happy with everthing.

"Good stock, keen pricing and quick delivery"

Good stock and keen pricing. Delivery was much quicker than expected. Excellent experience.

"Be very very careful trading in as I…"

Be very very careful trading in as I was low balled. Agreed trade in price on a lens which was correctly described and when sent they dropped the price by 34% for cosmetic rubbing which was described by the original grade!
Given 2 stars as Graham the manager was very good with comms etc ordering the new lens.
Very dissapointed

"Reliable professional and knowledgeable"

Ordered a Canon lens just before Christmas with no expectation of it arriving by Christmas, but it did. Tracking kept me updated on progress and as always Wilkinson Cameras delivered. Top service - thank you.

"Great camera"

Great camera, great price

"Great prices and service"

Despite ordering online after 3 Wilkinson achieved a next day delivery, DPD gave me several options if I was not in. Cannot fault Wilkinsons service and the best price out there.

"More stress from Wilkinsons cameras"

More stress from Wilkinsons cameras, my parcel failed to be delivered from Parcelforce, it was out for delivery, but 3 hours later they said returned to depot adverse weather. This is nonsense, we had no ice or snow, only drizzle, to say this is pathetic. I should have realised as this happened last time via DPD with a later delivery and excuses. I did stress that I would like Royal Mail next day delivery, but they don't use this service, I phoned WC and got a very condescending reply from customer service, if I could give minus 5 stars I would. Totally wasted my day waiting yet again for something that never turned up. I shall NEVER buy from Wilkinson Cameras ever again, all you get is excuses.

"Another great buy from Wilkinson…"

Another great buy from Wilkinson Cameras at a very competitive price. Not only got a superb tripod but it came with an excellent free Manfrotto camera bag. Always had perfect service from this company whether it is buying new or used camera gear. Very happy customer.

"Do not go to the Chester branch"

Went into the Chester branch both guys were busy with other men so I quietly waited until one of them were free for about 5-10 mins not that long but quite a long time to just stand there waiting. It quite obvious that I was waiting for assistance.

One customer left so I thought the sales assistant would approach me, ask me if I needed help. He didn’t, he started out stock out. I thought maybe he’s new, maybe he’s busy with other jobs so I waited for the other sales assistant to become available. When he was available he then also started putting stock out. Literally just me, the only customer in the small store with two assistants ignoring me.

I approached them and asked my questions and got a condescending approach from the get go. Can’t help but feel like because I was a woman asking questions in a field that is predominately male based that I wasn’t worth their time.
Left the store immediately and went to another camera store who treated me much much better.

As someone who has worked in retail for 7 years and still working in retail I try and give the benefit of the doubt to everyone and I’m always polite and patient but I would not recommend this place at all. Probably the worst customer service I’ve ever received.

"Fantastic service spoke to Preston and…"

Fantastic service spoke to Preston and Kendal they couldn’t do enough for me first time I’ve used them,won’t be the last!.. 5*****