"Massive Disappointment (Liverpool Store)"

I have been a customer of Wilkinson Cameras for over 20 years, dealing with the stores in Preston, Blackburn (now defunct), Bury (also now defunct) and Burnley and always with good experiences / excellent customer care. So, when looking for a new mirrorless camera and lenses, I had no hesitation in going to Wilkinson's. As I was trading in an old camera and wanted to try the new camera and lenses before I bought, I went to the Liverpool store - this being the only one with all 3 items in stock.



20 years of excellence and loyalty destroyed in 15 minutes dealing with the Liverpool store manager.

With every previous purchase, every store went out of their way to offer help, guidance and something extra (free memory card / half price spare battery / free camera bag / ...). The purchase in Liverpool was the biggest cash value of all and told there was nothing they can offer.

I asked for a bit of guidance with the camera functions etc. and was told "it's just like any other Canon camera you've had" - not true : even Canon say there are a lot of functional & setting differences between old EOS cameras and the Mirrorless models.

Having spent in excess of £3500, they wouldn't even give me a 10p carrier bag without paying for it.

I am now an ex-Wilkinson Camera customer looking for an alternative photographic retailer.

"Wilkinson camera team/company provide…"

Wilkinson camera team/company provide an excellent service. I buy all my camera equipment from them and they have never let me down. The team have a vast experience and can always suggest upgrades and solutions.
Well done team, you deserve all the credit.

"Thank you so much with rapid delivery 🎬"

Thank you for your rapid delivery of Zhiyun batteries needed for the filming of The Barn (Chichester Filmmakers) during the week of 15th April ‘24. Arrived in good time and ordering was as easy as going on to your website and selecting the items from stock. Phew!! An anxious moment when we found that no one else in the UK had what we needed. But you guys came through for us.
Thank you 🙏 🎬🎥🙏

"Excellent condition Nikon D810 "

Having had a negative experience from a competitor company, I found a virtually new Nikon D810 at Wilkinson cameras. I received a very efficient and friendly service and I will return for my next purchase. Thank you.

"Excellent Lens - Pristine"

I had been looking for ages for a Nikon 70-300mm AF-S VR Zoom lens, for my D90. I have had this camera for years, and barely had it out the box. As you are now unable to buy many lenses from new for the D90, I had to resort to secondhand. I found one secondhand on Wilkinson Cameras website. I opted for the A+ Camera grade lens, as I wanted it to be as unused as possible. I was not disappointed. It arrived really quickly, excellently packaged and in pristine condition. This lens could not be any better if it was brand new. Being A+ grade it is as mint as you can get. Tried it out this morning, and I am over the moon with this lens. Really pleased, wouldn't hesitate to recommend and if I need anything else I will jump straight to this website. Many thanks.

"Great service"

Great service. Easy order, competitive prices in comparison to other sites selling same products and speedy delivery. Thank you!

"Had exact what I needed"

Had exact what I needed. Good price. Quick delivery.

"Very efficient online sales experience"

Very efficient online sales experience. Fast delivery and a competitive price, better than many other suppliers.

"Great price and quick shipping"

Great price and quick shipping. Value for money. 👍

"Lovely in Liverpool"

Such a lovely shop and staff! Had a great time chatting with Liz about all things cameras. Her passion for photography is infectious and she really helped me to figure out which camera I will replace my archaic compact with.

There's some printing machines there too, which Liz guided me through connecting my phone to so I could print off a few snaps. The quality was the best I've found in Liverpool so I'll be back to print more soon.

Highly recommend this shop (and staff) for all things cameras, even for novices like me. Thank you Liz and team for chatting with this technophobe.