"The whole purchasing process was really quick."

The whole purchasing process was carried out on line. All staff involved during the process were very helpful. I was amazed how quickly the transaction was completed. Will definitely use again.

"This is directed at wilkinson camera as you seem to support your choice of a poor courier "

This is know directed at wilkinson cameras, the issue has been the courier DPD again, slot given for delivery between 11.14 and 12.14 nothing by 1-00 no updates or delivery. I try to buy from your shops or online to support your business, i just feel let down today by your choice of courier. Your customer services and shops are so helpful but like me let you down.
Parcel still not arrived over 3 hours late, i did ring yourselves this time customer care wasnt as helpful different person, rung DPD again not helpful full of excuses !!
Update i recieved a message from wilkinson ref my review, read the review fully please. Are u supporting DPD ?

"Sensor cleaning service - Wilkinson Cameras"

Used the Sensor cleaning service. The service was excellent (the inclusion of the before and after photos was an especially nice touch). And the staff are friendly too. Will use again.

"Great service"

Purchased a replacement eye cup for my Fuji XT-2. Quick dispatch and delivery. Excellent thank you.

"Great company to do business with."

Great website, with GREAT offers on price. Ordering process is slick and delivery is swift. Order arrived in a timely fashion and was extremely well packaged. Second interaction now with Wilkinsons, sure it will not be the last. No hesitation in recommending them.

"Fantastic service at Chester Frodsham Street"

Chester store on Frodsham Street, absolutely fantastic service from Mark today, sorted out an issue with my camera and managed to ensure that no photos on a malfunctioning memory card were lost.
Will definitely be buying all future cameras from here - what brilliant service

"My first order with Wilkinson Cameras"

My first order with Wilkinson Cameras.

I ordered just shy of £3500 worth of equipment. A camera body, adapter and grip.

Rightly so, they called me after it was received to check details and said it would be shipped today.

This tallied with their website which states "Our order cut-off point for same-day dispatch is 3pm Monday-Friday", this order was placed at 1:40pm so lots of time.

Indeed, I got emails from them at 1:58pm saying it had been shipped with three different tracking numbers for each of the items.

This morning, I get two messages from Parcel Force but the one for the body never came through.

On checking with Parcel Force, the camera body shows "Advised not received".

I called them to ask what the situation was and was told something similar to that it might have been coming to the store and missed the pickup. Surely not given it was with them by their advertised cut-off of 3pm and their website says nothing about if it comes from a store it might not make that.

Largely a disappointing response and false promises. Whilst their terms have a get out for delays caused by the couriers, this appears to be a delay of their own doing.

Ordered specifically from them due to a mixture of a good price (not the cheapest) but the option of next day delivery which appears to have just been a false promise. Especially as it was needed today, not tomorrow.

(Side comment, you may wish to update your website, Switch and Solo payment methods stopped even being a thing in 2002 and 2011 respectively (a 22 year out of date logo))

"Excellent service"

Excellent service. Have bought from the Chester shop twice now & would definitely go to them again. Thank guys.

"I highly recommend this company! "

'Ive purchased a number of high value items from Wilkinson over the past few years and ive always been very happy with both the price and service.

I recently had a fault develop with a lens I purchased at Wilkinson, the staff went above and beyond to resolve the problem.

I highly recommend this company!

"Easy to order, quick delivery"

Easy to order online, there was good information on the different models. Printer was delivered very quickly ane I love it.