"Reckless driver- we felt unsafe the…"

Reckless driver- we felt unsafe the whole journey as his driving skills were so poor, especially on the motorway, he was constantly swerving, sitting across multiple lanes, speeding up and slowing down aggressively. He also said he had no change when it came to payment at the end of the journey, despite me selecting cash when making the booking.

"Surprised to read any good reviews…"

Surprised to read any good reviews here. Trip Advisor have the rating as 1.5 which seems more accurate.
Like others have said, left my disabled mum and I stranded in the street for 45 mins when was told 10 to 15 mins max. Then didn’t make it anyway as they went to the wrong place, rang and told us we had got it wrong and they were driving off, just take it up with the office. No attempt to clarify and pick us up. They knew we were two vulnerable women too which makes it worse somehow.
Actually they were in the wrong place and had a clear pick up place on both verbally and in writing! So no idea how they could go to the wrong place.
And their office is literally 3 mins away!?! Doesn’t inspire confidence for a longer trip.
The attitude was awful, rude, abusive too.

"Excellent Service"

Service was excellent

"Good welcoming driver"

Good welcoming driver

"Very kind driver"

Very kind driver. Very good and spacious car.

"Would not use again"

Would not use again, the driver was not driving safely. All the speeding and sudden braking was also making me feel unwell.

"Fast pick up and cheaper than Bolt or…"

Fast pick up and cheaper than Bolt or Uber

"The only way to pay for your taxi is to…"

The only way to pay for your taxi is to download an app that takes way more information from your phone than necessary. It's either that, or cash. The idea that they could just send you a text with a link to a payment system doesn't seems to have occurred to anyone at Angel Cars.

"Arrived on time"

Arrived on time - vehicle clean - driver very welcoming and friendly yet professional

"Very reliable and punctual"

Very reliable and punctual