"Have to be very careful on what you are…"

Have to be very careful on what you are purchasing. No way to return. Give zero "0" for customer service.

"Excellent variety of Japanese and…"

Excellent variety of Japanese and Korean goods. Great service when needed. Highly recommended.

"Demands photo of credit card"

Placed an order in the USA, using a USA credit card that is many years old (not a new card), for shipping to a USA address, and the shipping address matches the credit card address. In other words, nothing sketchy about the purchase. But they sent an email saying I must send them a photo of my credit card. Ummm... NO! I've made similar purchases at hundreds of other companies over the many years I've been at this address using this same credit card and never had any problem or ever been asked for a photo of the card. If anything is sketchy here it is this company and their demand for a photo of my card. Yeah, like I'm going to fall for giving some stranger the ability to then use that photo to make fraudulent charges with my card. Not! Be very wary of this company!!!

"Company is a scam"

I purchased from this company and within hours my credit card was hacked and high dollar purchases were made at various companies in the Los Angeles area which is coincidentally where this company is based out of. They have theives working for this company. Do not purchase here unless you want your bank account to be scammed for hundreds of dollars!

"Yami will not take care if the package…"

Yami will not take care if the package is not delivered. Be aware! They will simply ask you to contact their carrier. Why is it my job to do that? I have already paid the delivery fee since the package's value is over $500.00. Do not buy anything here if its value is over $50; they will not prioritize your concerns.

The time it takes to receive their assistance is excessively long, as they have not yet resolved our problem.

"Referral Error"

I am writing to lodge a complaint against Yamibuy for failing to issue me a promised $20 referral coupon. Over the past 5 years, I've made numerous purchases, contributing thousands of dollars to their business. Recently, I referred my roommate, who not only placed multiple orders but also bought a $500 gift card. Despite this, Yamibuy has refused to provide the referral reward, citing our shared shipping address as the reason. Upon reviewing Yamibuy's referral program details, I found no mention of restrictions related to shared addresses. Furthermore, Yamibuy inaccurately claimed my roommate and I used the same phone number. In truth, he provided his number for his account, only using mine for shipping purposes. Requests: 1. Issue the $20 referral coupon rightfully owed to me. 2. Update Yamibuy's website to clearly state all referral program conditions, ensuring future transparency. This situation showcases a significant lack of clarity and fairness in Yamibuy's practices and the management really needs to think about this.

"great for staples"

I've been ordering from Yami once a year since June, 2021. I haven't bought anything fresh--just dried/preserved foods, sauces and other shelf-stable staples. If you bundle the order and get free shipping, prices are comparable to large Chinese groceries--i.e., low. During the pandemic they had trouble keeping things in stock (no surprise) but selection now is good. Shipping is fast and breakable items are well wrapped. Nothing I've gotten has been expired as reported by other reviews.

"Surprisingly Good with Fast Shipping"

I bought mostly snack/beverage items with some beauty products, but I'll be giving a review of the food products. Shipping was 1-day (free after a certain $ amount), and the prices make purchasing worth it even if you have Asian stores in your area.

I was concerned about the expiration dates on the beverages, but they do seem to be production dates. The shelf life matches the expiration date the website gives, so you can probably trust the date the site gives.

I didn't have any experience with customer service, nor did I face any ID verification checks. If you're still concerned about expiration dates, I'd stick to buying mostly items you know have a long shelf life. If your first order goes well, you can try other types of products.

Edit: My second order (june 2024) arrived with no problems. I bought snacks, drinks, and an affordable sunscreen spray. My third order (jan 2025) also arrived with no issues.

"This is the second time I have ordered…"

This is the second time I have ordered from Yamibuy, and it was an excellent experience. It was clear in their information that some items are not direct shipped from their store, so some orders can take longer. My order shipped day after I ordered it, and arrived the same week. This company is excellent, and including shipping is still cheaper than my local Asian super markets.

"I am NOT happy with how customer…"

I am NOT happy with how customer service handle my complaint with them expired products. I bought a dozen of tea drinks with an expiration date of October 2023 printed on the bottle. Customer service try to explain that was the production date NOT expiration date. I find it hard to believe that I had purchased other tea drinks in the same order from the same manufacturer had August 2024 dates printed on the bottle. I try to tell them those dates on the bottle are expiration dates NOT production dates, I would not have a product with a future date of August 2024 as the production
date. It only make sense that those dates on the tea drink bottles are expiration dates. I went back and forth with 2 emails and the customer service still insists that she is right.
That is the reason I wrote this review and "buyers beware" Yami will sell expired beverage products and try to convince you that it's not.