"We like it as it's affordable.... but us…"

We like it as it's affordable but us lacking some features we loved with Hot Schedules.

1. Read Receipts (you could see who has viewed log book entries with the management team)

2. Responses to red to log book entries should include the original message as we have to go back and look at what the response may pertain to.

All else is good.

"Something is wrong with the app so…"

Something is wrong with the app so whenever I schedule someone it modifies there hours to be 1 to 2 hours later than what I input. The only way I can get it to schedule the correct hours is to go online directly through the browser. It's a hassle and if I accidentally schedule through the app and forget to check if it automatically modified the hours then we could end up short handed.

"Kind of glitchy and doesn’t always…"

Kind of glitchy and doesn’t always work. Issues have been employees getting random error codes and our log book doesn’t always post.

"Operating Partner"

I appreciate this tool and hope to help steer future development that I think would help mos tof your clients and I know would help me.

"The Scheduling is great but if there…"

The Scheduling is great but if there was a way to tray PTO for only full time employees that would be great.

"You weren’t able to solve my issue on…"

You weren’t able to solve my issue on the first call.

"Efficient and understanding"

Once we finally connected for a meeting (my fault that it took so long) everything was quick and efficient.
No push to stay on a certain plan. The thing I love about 7shifts is that it’s actually built for the restaurant industry so they seem to understand that needs change throughout the year based on the season.

"Its very difficult to get hold of some…"

Its very difficult to get hold of some one. Always delays on responses. NOT HAPPY.

"Messaged and emailed over the last 2…"

Messaged and emailed over the last 2 days about my task management-which is an upgrade I'm paying for. No help.

"Monthly shift limits lost us."

I'm not a fan of the surprise "you can only publish 30 shifts a month now!". Especially with little warning. Best of luck with future potential clients, you have a great UI.